Administrative Assistant III (Surgery Coordinator) - Retina, Westwood

University of California - Los Angeles Health; Los Angeles (CA); On-site; USD 44,000 - 63,000; Full time

Job summary

The University of California is seeking an Administrative Assistant III/Surgery Coordinator in the Retina Division to oversee surgical coordination and deliver concierge-level patient experiences in our ophthalmology clinic.

You will schedule procedures, tests, verify insurance and authorizations, guide patients through pre- and post-operative steps, maintain EMR records, and provide general clinic support to ensure smooth daily operations.

Qualifications

• 2 years of experience in a medical practice, preferably ophthalmology or surgical scheduling.
• Familiarity with current patient billing practices including managed care and government plans.
• High School Diploma or equivalent combination of education and experience.
• Excellent scheduling and organizational abilities to ensure accurate surgical timelines.
• Strong communication with patients, staff and physicians.
• Ability to handle interruptions and work under pressure.

Responsibilities

• Coordinate and schedule patient surgical procedures for assigned faculty physicians.
• Schedule all required testing and appointments.
• Verify patient insurance coverage and obtain necessary prior authorizations.
• Serve as a patient liaison through pre- and post-operative processes.
• Maintain accurate documentation and patient records in the EMR system.
• Provide general clinic and administrative support to ensure smooth daily operations.

Skills

Scheduling surgeries

Patient liaison

Organizational skills

Verbal communication

Interpersonal skills

Prioritization

Education

High School Diploma

Job description

Description

We are seeking a highly organized and patient-centered Administrative Assistant III/Surgery Coordinator to oversee all aspects of surgical coordinating for ophthalmologists in our Retina Division clinic and ensuring a concierge-level patient experience. Responsibilities include, but are not limited to:

• Coordinate and schedule patient surgical procedures for assigned faculty physicians
• Schedule all required testing and appointments
• Verify patient insurance coverage and obtain necessary prior authorizations
• Serve as a patient liaison, guiding patients through the pre- and post-operative process
• Maintain accurate documentation and patient records within the electronic medical record system
• Provide general clinic and administrative support as needed to ensure smooth daily operations

Salary Range: $31.88-45.66 Hourly

Qualifications

Required:

• 2 years experience working in a medical practice, preferably ophthalmology or other surgical specialty, and preferably experience with surgical scheduling.
• Working knowledge of current patient billing practices including familiarity with managed care plans and governmental plans.
• High School Diploma and/or equivalent combination of education and experience.
• Excellent organizational skills to assure consistently effective and accurate scheduling of surgeries, communications with patients, co-workers and surgeons.
• Excellent interpersonal skills including the ability to deal effectively and in a positive manner with patients of varying backgrounds and temperaments, physicians and staff.
• Excellent verbal communication skills to facilitate the scheduling process and instructing patients about the process.
• Ability to prioritize work effectively and follow-through on tasks with minimal supervision.
• Strong organizational skills in maintaining records to facilitate sharing records with co-worker.
• Flexible personality and the ability to function well despite numerous interruptions.
• Ability to work well under the stress of occasional emergencies that need immediate scheduling.