Administrative Assistant III - Global Payments Operations

Bank of America; Plano (TX); On-site; USD 71,635,000 - 150,085,000; Full time

Benefits offered by this job

Benefits eligible

Competitive benefits

Job summary

Bank of America in Richmond, VA is seeking an experienced Administrative Assistant to provide confidential executive support, manage calendars, coordinate travel, and process expenses for senior leaders. The role requires strong organizational skills, discretion, and the ability to handle multiple priorities in a fast-paced environment.

You will prepare meeting minutes, draft correspondence, and liaise with internal and external customers to resolve inquiries.

Qualifications

• Minimum of 3 years of experience providing administrative support at the senior management level.
• Advanced skills in Outlook and other MS Office programs (Excel, Word, PowerPoint, OneNote, Teams).
• Concur or similar experience processing travel and expenses.

Responsibilities

• Communicates with executives and management to gather and convey information.
• Answers manager's phone line and documents messages with good judgment.
• Manages calendar for multiple executives and resolves conflicts professionally.
• Arranges travel, expense reports, meetings, and appointments.
• Prepares meeting minutes and related documents; drafts correspondence and forms.
• Responds to inquiries and researches to resolve problems.

Skills

Calendar management

Outlook

MS Office

Communication

Organization

Tools

Concur

Job description

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits. We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.

Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact.

Job Description: This job is responsible for providing diverse and confidential administrative support, including extensive calendar management. Key responsibilities include supporting management with administrative tasks, coordinating travel arrangements, processing expenses, gathering and reporting information relevant to/for the executive, and responding to incoming mail. Job expectations may include assisting with organizing in-person meetings and off-sites and managing different and conflicting objectives, projects, or activities in a responsive and personable manner.

Line of Business: The Global Payment Operations (GPO) organization delivers global wire transfers and ACH payments for internal and external bank clients and supports end-to-end payment execution and investigations for transactions initiated through various channels. The team also provides sanctions screening on transactions for multiple products, in accordance with policies established by the Global Economic Sanctions Compliance team.

Responsibilities

Communicates with executives and line management to gather and convey relevant information Answers manager's phone line, documenting accurate messages, and handling calls with appropriate judgment Manages the calendar of multiple executives proactively, effectively resolving conflicts that arise in a professional manner Arranges and handles details related to travel arrangements, expense reports, meetings, and appointments Prepares meeting minutes and related meeting documents, utilizing written and oral communication skills Prepares correspondence, reports, and forms for leaders, following interaction with internal and/or external customers to answer questions, research, and resolve problems

Required Qualifications

Minimum of 3 years of experience providing administrative support at the senior management level Significant time management, multi-tasking and prioritization skills Highly organized, Proficient in time management, with strong attention to detail Ability to work effectively under pressure and time constraints Strong written and verbal communication skills, ability to interface with Senior Executives Confidentiality-ability to handle sensitive information and maintenance of confidentiality Interpersonal Skills: The ability to build rapport and work effectively with others is vital. Advanced skills in Outlook and other MS Office programs (Excel, Word, PowerPoint, OneNote, Teams) Concur or similar experience processing travel and expenses

Desired Qualifications

Working knowledge of global operations, payment channels, and financial processes Knowledge of Bank of America systems including: Workday, Ariba, TechDirect, Flagscape, ACR, ARM, etc

Skills

Administrative Services Attention to Detail Customer and Client Focus Planning Prioritization Adaptability Collaboration Event Planning Office Administration Problem Solving Facilities Management Oral Communications Recording/Organizing Information Research Written Communications

Shift

1st shift (United States of America)

Hours Per Week

40

Pay

Pay range $25.00 - $52.34 hourly pay, offers to be determined based on experience, education and skill set. Predictable pay This role is compensated with a base salary and is not incentive eligible.

Benefits

This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.

Pay Transparency details

US - VA - Richmond - 8001 VILLA PARK DR - VILLA PARK OPS CENTER BLDG C (VA2100) Pay and benefits information

Privacy Statement

https://careers.bankofamerica.com/en-us/privacy-notice

Opportunity and Inclusion

Each employee brings unique skills, background and opinions. We see opportunity and inclusion as our platform for innovation and a key component in our success.

Our Values

Learn about our four values that represent what we believe.

Partnering Locally

Learn about some of the ways Bank of America is making a difference in the communities we serve.

Global Impact

Learn about the six areas that guide Bank of America's efforts to help make financial lives better for customers, clients, communities and our teammates.

Pay Transparency

https://careers.bankofamerica.com/en-us/pay-transparency

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference.