Patient Services Coordinator – Retina Clinic

University of California; Los Angeles (CA); On-site; USD 38,000 - 54,000; Full time

Job summary

University of California’s Retina Division in Los Angeles seeks an Administrative Assistant to support daily clinic operations and deliver excellent patient service. Responsibilities include check-in/out, co-pays, referrals, scheduling, and patient communications, ensuring seamless care.

Strong organizational and interpersonal skills are required in a busy medical setting. Proficiency with Word, Excel, and email is preferred; knowledge of medical terminology and insurance plans is beneficial.

Qualifications

• Ability to communicate professionally with physicians and staff in a high-volume setting.
• Excellent organizational skills and ability to prioritize assignments.
• Skill in efficiently facilitating the patient appointment process, including transportation arrangements and schedules.

Responsibilities

• Check-in/out patients.
• Collect co-pays and process payments.
• Secure authorizations and referrals.
• Schedule patient appointments.
• Answer calls and route as needed.
• Track status of patients’ tests or imaging.

Skills

Communication

Organizational skills

Customer service

Multi-tasking

Tools

Word

Excel

Email

Database program

Job description

University of California’s Retina Division in Los Angeles seeks an Administrative Assistant to support daily clinic operations and deliver excellent patient service. Responsibilities include check-in/out, co-pays, referrals, scheduling, and patient communications, ensuring seamless care.

Strong organizational and interpersonal skills are required in a busy medical setting. Proficiency with Word, Excel, and email is preferred; knowledge of medical terminology and insurance plans is beneficial.