Ophthalmology Clinic: Patient Services Coordinator

University of California - Los Angeles Health; Los Angeles (CA); On-site; USD 39,000 - 54,000; Full time

Job summary

University of California - Los Angeles Health is seeking an Administrative Assistant in the Ophthalmology Retina Division to support daily clinic operations and deliver outstanding patient service. Responsibilities include, but are not limited to, patient check-in/out, collecting co-pays, securing authorizations, scheduling appointments, answering calls, and tracking patient test/imaging status.

The ideal candidate will have strong organizational and interpersonal skills to coordinate with

Qualifications

• Must efficiently facilitate patient appointment scheduling and transportation arrangements.
• Ability to communicate professionally with physicians and staff in a high-volume setting.
• Excellent organizational skills and ability to prioritize assignments.
• Interpersonal and communication skills to coordinate multiple appointments with staff.

Responsibilities

• Perform patient check-in/out
• Collect co-pays and process patient payments
• Secure authorizations and referrals
• Schedule patient appointments
• Answer calls route as needed
• Track status of patients' test or imaging

Skills

Customer service

Appointment scheduling

Multitasking

Interpersonal skills

Professional communication

Tools

Word

Excel

Email

Database systems

Job description

University of California - Los Angeles Health is seeking an Administrative Assistant in the Ophthalmology Retina Division to support daily clinic operations and deliver outstanding patient service. Responsibilities include, but are not limited to, patient check-in/out, collecting co-pays, securing authorizations, scheduling appointments, answering calls, and tracking patient test/imaging status.

The ideal candidate will have strong organizational and interpersonal skills to coordinate with