Administrative Assistant II – Regulatory & Law Enforcement

Florida; Tampa (FL); On-site; USD 36,000 - 48,000; Full time

Job summary

The Florida Department of Business and Professional Regulation (DBPR) in Tampa is seeking an Administrative Assistant II to handle routine clerical and administrative duties while supporting law-enforcement related processing. The role requires strong organization, attention to detail, and the ability to interact with the public by phone, email, and in person.

Primary duties include preparing reports in Word/Excel, maintaining records, and managing mail and files.

Qualifications

• Two years of clerical, secretarial, or administrative experience required.
• One year of experience with Microsoft Word required.
• One year of experience with Microsoft Excel required.
• Must possess and maintain a valid State of Florida Driver’s License by date of appointment.

Responsibilities

• Performs daily administrative functions including copying, faxing, organizing, and maintaining records.
• Performs duties requiring independent decision-making and prioritization.
• Prepares reports and correspondence using Microsoft Word and Excel.
• Processes and distributes all mail.
• Receives and assists the public in person, by telephone, and by e-mail; collects fees as needed.
• Records accurate license complaints and tracks cases to ensure timely disposition.

Skills

Clerical experience

Administrative skills

Customer service

Records management

Education

Associate degree or higher

Tools

Microsoft Word

Microsoft Excel

Job description

The Florida Department of Business and Professional Regulation (DBPR) in Tampa is seeking an Administrative Assistant II to handle routine clerical and administrative duties while supporting law-enforcement related processing. The role requires strong organization, attention to detail, and the ability to interact with the public by phone, email, and in person.

Primary duties include preparing reports in Word/Excel, maintaining records, and managing mail and files.