Administrative Assistant II: Education Compliance & CE Audits

Florida; Tallahassee (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Retirement package

Holidays and personal day

Paid annual leave

Paid sick leave

Health insurance

Life insurance

Supplemental insurance options

Tax-advantaged accounts

Tuition waiver

Job summary

The Florida Department of Business and Professional Regulation (DBPR) seeks an Administrative Assistant II to support the Bureau of Education and Testing. This role focuses on auditing continuing education courses and providing consulting services related to Education Provider Services within the Bureau.

You will evaluate course materials, monitor attendance reports, and respond to complex inquiries from licensees and providers.

Qualifications

• Knowledge of Florida Statutes board and department rules governing licensing and regulation.
• Knowledge of educational programs.
• Ability to compile, organize and analyze data.
• Ability to understand and apply Florida Statutes rules, policies, and procedures for licensing and regulation of professionals and facilities and consumer protection.
• Ability to provide consultative assistance to others.
• Ability to plan, organize, and coordinate work activities.
• Ability to communicate effectively.
• Ability to establish and maintain effective working relationships with others.
• Must have a high school diploma or equivalent education.

Responsibilities

• Conducts auditing and monitoring activities on continuing education courses to ensure the information submitted by providers and licensees are complete, accurate, and consistent with the requirements of the profession. Responds to complex telephone and written inquiries from licensees and providers regarding mandatory continuing education requirements. Prepare correspondence as needed.
• Evaluates materials provided by licensees to determine if course information submitted was an approved course. Ensure that daily attendance reports are monitored and providers are notified in writing of any discrepancies. Provide support and advice to Regulatory Specialist I in their daily function. Assist in preparing and conducting random CE compliance audits of licenses for those professions that where the providers are not required to electronically report course attendance roster to the department. Compiles statistical reports as required.
• Prepare correspondence to advise licensees of any deficiencies with their continuing education. Answers inquire from licensees with regards to the status of their continuing education requirements.
• Performs other related duties as may be required.

Skills

Auditing

Licensing knowledge

Communication

Data organization

Problem solving

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

The Florida Department of Business and Professional Regulation (DBPR) seeks an Administrative Assistant II to support the Bureau of Education and Testing. This role focuses on auditing continuing education courses and providing consulting services related to Education Provider Services within the Bureau.

You will evaluate course materials, monitor attendance reports, and respond to complex inquiries from licensees and providers.