ADMINISTRATIVE ASSISTANT II - 79000923

Florida; Tampa (FL); On-site; USD 36,000 - 48,000; Full time

Job summary

The Florida Department of Business and Professional Regulation (DBPR) in Tampa is seeking an Administrative Assistant II to handle routine clerical and administrative duties while supporting law-enforcement related processing. The role requires strong organization, attention to detail, and the ability to interact with the public by phone, email, and in person.

Primary duties include preparing reports in Word/Excel, maintaining records, and managing mail and files.

Qualifications

• Two years of clerical, secretarial, or administrative experience required.
• One year of experience with Microsoft Word required.
• One year of experience with Microsoft Excel required.
• Must possess and maintain a valid State of Florida Driver’s License by date of appointment.

Responsibilities

• Performs daily administrative functions including copying, faxing, organizing, and maintaining records.
• Performs duties requiring independent decision-making and prioritization.
• Prepares reports and correspondence using Microsoft Word and Excel.
• Processes and distributes all mail.
• Receives and assists the public in person, by telephone, and by e-mail; collects fees as needed.
• Records accurate license complaints and tracks cases to ensure timely disposition.

Skills

Clerical experience

Administrative skills

Customer service

Records management

Education

Associate degree or higher

Tools

Microsoft Word

Microsoft Excel

Job description

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The State Personnel System is an E-Verify employer. For more information click on our E-Verify Website .

Requisition No:886677

Agency: Business and Professional Regulation

Working Title: ADMINISTRATIVE ASSISTANT II - 79000923

Position Number:79000923

**OPEN COMPETITIVE ANNOUNCEMENT**

***Applicants must complete all fields in the Candidate Profile. Work history, hours worked, and formal education are required to qualify for this position. Responses to Qualifying Questions must be verifiable in the Candidate Profile. Resumes and other documentation can be attached to provide additional information. ***

Our Organization and Mission:

License efficiently. Regulate fairly. Florida counts on the Department of Business and Professional Regulation (DBPR) to ensure important matters are handled well. Responsibilities range from ensuring the safety of food service, maintaining the integrity of real estate transactions, furthering the transparency of condominium governance, and overseeing the qualifications of licensure that ensure work requiring a skilled professional is performed safely and sufficiently.DBPR’s stakeholders include these professionals and their customers alike.

Under the direction of Secretary Melanie S. Griffin, DBPR oversees many of Florida’s professions and industries in the areas above, and many more which can be seen on our website: http://www.myfloridalicense.com/DBPR/.

The Work You Will Do:

The Florida Division of Alcoholic Beverages and Tobacco licenses the manufacture, distribution, sale, and service of alcoholic beverage and tobacco products in Florida, including receipt and processing of license applications; collection and auditing of taxes and fees paid by licensees; and enforcement of the laws and regulation of the alcoholic beverage and tobacco industries, pursuant to Chapters 210, 561-565, 567-569, Florida Statutes. The division's three bureaus - Licensing, Auditing and Enforcement - comprise a team of approximately 325 personnel fulfilling the regulatory obligations of the division throughout the state.

This is a highly responsible position within the Bureau of Law Enforcement. If you are seeking a challenging and important position, this is a great opportunity. While this position handles the routine administrative duties of an administrative assistant, you will also work directly with law enforcement officers as a processor of criminal and administrative cases. You will also be required to digitally upload license applications taken from the public as needed. The Bureau’s cases and license processing have statutory timelines therefore the ability to organize and triage assignments is mandatory for success.

Your Specific Responsibilities:

This is a Career Service position assigned to the Tampa Office Division of Alcoholic Beverages & Tobacco, Bureau of Law Enforcement. Primary duties include:

• Conducts daily administrative functions including copying, faxing, organizing, and maintaining records.
• Performs functions requiring independent decision-making and planning of administrative priorities.
• Prepares reports and correspondence using Microsoft Word & Excel.
• Processes and distributes all mail.
• Receives and assists members of the public in person, by telephone, and e-mail. Responds to questions and receipts payment of fees.
• Records accurate license complaints and tracks and prepares cases insuring a timely and proper disposition

Knowledge, Skills, and Abilities:

• Knowledge of administrative principles and practices.
• Knowledge of office procedures and practices.
• Knowledge of the methods of data collection.
• Knowledge of the principles and techniques of effective communication.
• Ability to collect, evaluate and analyze data relating to administrative functions such as accounting, personnel, purchasing or report writing.
• Prepares correspondence and administrative reports.
• Understands and applies applicable rules, regulations, policies, and procedures.
• Utilizes problem-solving techniques.Works independently.
• Plans, organizes and coordinates work assignments.
• Establishes and maintains effective working relationships with others.
• Two (2) years of clerical, secretarial, or administrative experience is required.
• One year of experience working with Microsoft Word is required.
• One year of experience working with Microsoft Excel is required.
• Must currently possess and maintain a valid State of Florida Driver’s License or if selected, must possess and maintain a valid State of Florida Driver’s License by the date of appointment.
• Must pass a law enforcement level 2 background screening.

***Information contained in responses to Qualifying Questions concerning education, experience, knowledge, skills, and abilities must also be clearly disclosed on the State of Florida Employment Application.***

Preferred

• Preference will be given to candidates who possess experience working in a law enforcement agency or confidential environment.
• Preference will be given to candidates with an associate degree or higher.
• Preference will be awarded to bilingual applicants.

The Benefits of Working for the State of Florida:

“ Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:

• State of Florida retirement package: 3% employee contribution required.
• Nine annual paid holidays and one personal holiday
• Ability to earn up to 104 hours of paid annual leave annually as a new employee with the State of Florida
• Ability to earn up to 104 hours of paid sick leave annually.
• The State of Florida offers health insurance coverage (i.e. individual and family coverage) to eligible employees.
• The State of Florida provides a $25,000 life insurance policy to eligible employees.
• Additional supplemental insurance policies are available for dental, vision, hospital supplement, cancer, etc.
• Tax deferred medical and childcare reimbursement accounts are available.
• Tuition waiver program to attend an approved State of Florida College or University
• This advertisement may be used to fill current and future vacancies within the Tampa Office for up to six months from date of opening.

To maintain fairness and integrity in our hiring process, the use of Artificial Intelligence (AI) tools to answer qualifying questions or participate in interviews is strictly prohibited. Applicants must provide their own, authentic responses during all stages of the evaluation and recruitment process. Any candidate found using AI to assist in their answers will be disqualified from consideration

If you are the selected candidate for this position and hold a current license through the Florida Department of Business & Professional Regulation, you may be required to place your license in an inactive status.

Applicants must complete all fields in the Candidate Profile. Work history, hours worked, and formal education are required to qualify for this position. Responses to Qualifying Questions must be verifiable in the Candidate Profile. Resumes and other documentation can be attached to provide additional information.

The Florida Department of Business and Professional Regulation requires all job applicants, interns, volunteers and contractors to pass a Level 2 background check as per Chapter 435, Florida Statutes which consists of fingerprinting and a check of local, state, and national law enforcement records. Employees will be retained in the state and national rap back program, providing real-time arrest hit notifications. This check must be completed before you can start working or contracting.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace.

The Florida Department of Business & Professional Regulation is committedto increasing recruitment and hiring of individuals with disabilities andimproving employment outcomes.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must contact the DBPR Human Resources (HR) Office at [phone]. DBPR requests applicants notify HR in advance to allow sufficient time to provide the accommodation.

SPECIAL REMINDERS:

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov .

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement.

The Florida Department of Business & Professional Regulation values the sacrifices veterans and their family members have given to our country and support the hiring of returning service members and military spouses.

A candidate for veterans’ preference who believes he or she was not afforded employment preference may file a complaint in accordance with Rule 55A-7.016, F.A.C., with the Florida Department of Veterans’ Affairs, Veterans’ Preference Coordinator, 11351 Ulmerton Road, Suite 311, Largo, FL, 33778. The Department of Veterans’ Affairs has also established an email where people can electronically file claims or ask questions. The email is [e-mail].

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.

Pursuant to Chapter 295, Florida Statutes,candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clicking here . All documentation is due by the close of the vacancy announcement.

Location:

TAMPA, FL, US, 33602 TAMPA, FL, US, 33604 TAMPA, FL, US, 33605 TAMPA, FL, US, 33606 TAMPA, FL, US, 33607 TAMPA, FL, US, 33609 TAMPA, FL, US, 33610 TAMPA, FL, US, 33611 TAMPA, FL, US, 33612 TAMPA, FL, US, 33613 TAMPA, FL, US, 33614 TAMPA, FL, US, 33615 TAMPA, FL, US, 33616 TAMPA, FL, US, 33617 TAMPA, FL, US, 33618 TAMPA, FL, US, 33619 TAMPA, FL, US, 33620 TAMPA, FL, US, 33625 TAMPA, FL, US, 33626 TAMPA, FL, US, 33634 TAMPA, FL, US, 33637 TAMPA, FL, US, 33672 TAMPA, FL, US, 33680 TAMPA, FL, US, 34748

For assistance, call the People First Service Center at [phone] Monday - Friday, 8:00 a.m. to 6:00 p.m., Eastern time. Pursuant to Florida Law, 110.211 F. S., the State of Florida is an EEO employer.