Administrative Assistant II - Oculoplastics, Westwood

UCLA Health; Los Angeles (CA); Sur place; USD 38 000 - 54 000; Plein temps

Résumé du poste

UCLA Health's Ophthalmology Orbital and Ophthalmic Plastic Surgery clinic in Los Angeles is seeking a reliable Administrative Assistant to support daily clinic operations and provide excellent patient service. Responsibilities include check-in/out, collecting co-pays, securing authorizations and referrals, answering calls, and tracking test or imaging status.

The role requires attention to detail and strong communication in a fast-paced medical environment.

Qualifications

• 1 year of administrative support experience in a healthcare, medical office, ambulatory care, or patient service environment.
• 1 year of experience with patient registration, appointment scheduling, and insurance verification.
• Ability to communicate effectively both verbally and in writing using proper grammar and professional etiquette.
• Ability to prioritize tasks, exercise sound judgment, work independently with minimal supervision, and adapt to frequent interruptions in a fast-paced environment.
• Working knowledge of medical terminology, insurance benefits, referral processes, and authorization procedures.
• Ability to verify insurance eligibility, obtain authorizations, and communicate financial responsibilities to patients.

Responsabilités

• Perform patient check-in/out
• Collect co-pays and process patient payments
• Secure authorizations and referrals
• Answer calls route as needed
• Track status of patients' test or imaging

Connaissances

Administrative support

Patient registration

Appointment scheduling

Insurance verification

Communication skills

Medical terminology

Prioritization

Independent work

Adaptability

Description du poste

Work Schedule

Monday-Friday 8am-5pm

Salary Range: $27.74 - 39.36 Hourly

Employment Type

Duration

Indefinite

Job #

33925

Primary Duties and Responsibilities

The Department of Ophthalmology's Orbital and Ophthalmic Plastic Surgery (Oculoplastics) clinic is seeking a reliable and detail-oriented Administrative Assistant to support daily clinic operations and deliver excellent patient service. Responsibilities include, but are not limited to:

• Perform patient check-in/out
• Collect co-pays and process patient payments
• Secure authorizations and referrals
• Answer calls route as needed
• Track status of patients' test or imaging

Job Qualifications

Required:

• 1 year of administrative support experience in a healthcare, medical office, ambulatory care, or patient service environment.
• 1 year of experience with patient registration, appointment scheduling, and insurance verification.
• Ability to communicate effectively both verbally and in writing using proper grammar and professional etiquette.
• Ability to prioritize tasks, exercise sound judgment, work independently with minimal supervision, and adapt to frequent interruptions in a fast-paced environment.
• Working knowledge of medical terminology, insurance benefits, referral processes, and authorization procedures.
• Ability to verify insurance eligibility, obtain authorizations, and communicate financial responsibilities to patients.

Preferred:

• Experience in a ophthalmology practice or specialty medical office setting.

As a condition of employment, the final candidate who accepts an offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; or have filed an appeal of a finding of substantiated misconduct with a previous employer.

Current/former UC employees are subject to a personnel file review.