Administrative Assistant II — Front Desk & Office Ops

Trillium Health Resources; United States; Remote; USD 41,000 - 53,000; Full time

Benefits offered by this job

Health Insurance with no premium for员工

Work-from-home options where available

PTO 24 days + 12 holidays

NC Local Government Retirement Pension

Job summary

Trillium Health Resources in Greenville, NC, is hiring an Administrative Assistant II for the on-site office. The role handles front desk duties, mail and package processing, time-sensitive member correspondence, and general administrative support to facilities and cross-team operations.

The position runs 8:30 am–5:00 pm, Monday–Friday, with potential schedule adjustments based on business needs. A high school diploma or GED and clerical experience are required, along with a valid NC driver’s

Qualifications

• High school diploma or GED and one year of clerical experience.
• Equivalent combination of education and experience.
• Must reside in North Carolina and within 75 miles of the assigned Trillium office location: 1019 W. H. Smith Blvd., Greenville, NC.

Responsibilities

• Greet visitors and manage front desk operations as the office’s first point of contact.
• Handle daily U.S. mail, pickup, sorting, scanning, distribution, and outgoing preparation, along with packages, deliveries, and shipments.
• Route time-sensitive member correspondence, including walk-in grievances and appeals and same-day certified mail, accurately and on deadline.
• Maintain supply inventory and visitor/key access logs.
• Provide administrative support for facilities department activities, projects, and building operations.
• Document facilities needs and policy updates.
• Update vendor/contract documentation, review correspondence, reports, and presentation materials.
• Schedule and coordinate meetings, trainings, and events.
• Track facilities departmental deliverables, deadlines, and performance metrics.
• Coordinate communication and information flow across teams and stakeholders.

Skills

Microsoft Office

Education

High school diploma or GED

Associate's degree or higher

Tools

SharePoint

Job description

Trillium Health Resources in Greenville, NC, is hiring an Administrative Assistant II for the on-site office. The role handles front desk duties, mail and package processing, time-sensitive member correspondence, and general administrative support to facilities and cross-team operations.

The position runs 8:30 am–5:00 pm, Monday–Friday, with potential schedule adjustments based on business needs. A high school diploma or GED and clerical experience are required, along with a valid NC driver’s