Administrative Assistant II, Float - OBGYN (Westwood)

UCLA Health; Los Angeles (CA); On-site; USD 38,000 - 54,000; Full time

Job summary

UCLA Health in Los Angeles seeks an administrative professional to support staff, physicians, and patients. You will schedule consultations, coordinate appointments, handle demographics and referrals, and process payments across UCLA Health locations.

Responsibilities include balancing cash, triaging calls, and providing backup administrative support. The role requires punctuality, strong communication, and flexibility to travel across clinics as needed.

Qualifications

• Typing skills to prepare forms, manuscripts, and correspondence.
• Follow proper channels of policies & procedures, communication & work standards.
• Ability to organize tasks for smooth patient flow.
• Demonstrated punctuality and satisfactory attendance.
• Overtime availability for emergencies.
• Demonstrated punctuality and satisfactory attendance.
• Maintain a harmonious work atmosphere and provide excellent customer service.
• Speak clearly with proper grammar.
• Ability to travel to UCLA Health locations.
• Availability to work various days/shifts.
• Preferred: Schedule patient appointments using Appointment Scheduling/Encounter Registration Programs.
• Preferred: Schedule referrals to specialists.
• Preferred: Knowledge of major medical insurance plans.

Responsibilities

• Provide general and administrative support to staff, physicians and patients.
• Schedule new consultations and coordinate follow-up appointments.
• Complete demographics, referral forms, and online transactions in Encounter Registration.
• Collect insurance cards and payments; balance daily cash drawers.
• Travel to department clinics for coverage as assigned.
• Independently coordinate and prioritize tasks per department protocols.

Skills

Typing

Policy compliance

Task organization

Punctuality

Overtime flexibility

Customer service

Clear communication

Travel

Flexible shifts

Job description

Work Schedule

Monday - Friday: 8:00am - 5:00pm, hours may vary

Salary Range: $27.74 - 39.36 Hourly

Employment Type

Duration

Indefinite

Primary Duties and Responsibilities

Under the general supervision of the office manager, provide general and administrative support to the staff, physicians and patients of the assigned Clinic. Schedule new consultations, coordinate and follow up patient appointments and cancellations. Complete demographics, referral forms, on-line transactions including appointment and procedure scheduling using the Encounter Registration system. Collect insurance cards and payments. Balance daily cash drawers. Provide back up administrative support, triage calls, Xerox, collate and file reports, sort and distribute mail. The incumbent will travel and work at department clinics throughout the community as assigned by the supervisor for coverage. Work is assigned and reviewed by manager or team leader. Incumbent will independently coordinate and prioritize task and protocols established by the department. Be able to work with minimal assistance.

Salary Range: $27.74 - $39.36 hourly

Job Qualifications

Required:

• Typing skills to prepare forms, manuscripts, and correspondence with speed and accuracy.
• Ability to follow proper channels of policies & procedures, communication & work standards.
• Skill to organize tasks to facilitate smooth work/patient flow.
• Demonstrated ability to be punctual and maintain a satisfactory attendance record
• Ability to work overtime in cases of emergency.
• Demonstrated ability to be punctual and maintain a satisfactory attendance record.
• Skill in maintaining a harmonious work atmosphere, practicing excellent customer service.
• Skill in speaking clearly and using proper grammar.
• Ability to travel to various UCLA Health locations.
• Availability to work various days/shifts.

Preferred:

• Knowledge to schedule patient appointments and encounter patients using the Appointment Scheduling/Encounter Registration Programs.
• Knowledge to schedule patients for referrals to specialists.
• Knowledge of major medical insurance plans .

As a condition of employment, the final candidate who accepts an offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; or have filed an appeal of a finding of substantiated misconduct with a previous employer. Current/former UC employees are subject to a personnel file review.