Administrative Assistant II

University of Maryland Global Campus; Salisbury (MD); On-site; USD 31,000 - 33,000; Full time

Benefits offered by this job

Comprehensive benefits

Job summary

Salisbury University is seeking an Administrative Assistant II to provide complex administrative support to the Associate Vice President of Academic Affairs and Student Success, handling curriculum processes, academic misconduct, grievances, and policies, while serving as the first point of contact for the Provost’s Office.

The role collaborates with faculty and staff, utilizes student success technologies, and helps families navigate the academic experience.

Qualifications

• High School Diploma and at least three years of admin support experience.
• Strong written and verbal communication and technical skills.
• Discreet handling of sensitive student and university information.
• Ability to understand and follow oral and written instructions.
• Familiarity with office practices and procedures.

Responsibilities

• Provide complex administrative support to the Associate Vice President.
• Oversee undergraduate curriculum process and academic misconduct handling.
• Address student grievances and support Academic Affairs policies.
• Serve as the first point of contact for calls and visitors.
• Coordinate projects and collaborate with faculty and staff.

Skills

Administrative support

Communication skills

Technical skills

Discretion with sensitive information

Follow oral and written instructions

Office practices and procedures

Education

High School Diploma

Bachelor's Degree

Tools

PeopleSoft

Navigate

Maxiant

Job description

Job Posting: JR102280 Administrative Assistant II (Open)

Department: Academic Affairs-Provost Ofc, PM

Position Type: Regular

Open Date: 10-29-2026

Salary: $22.41 - $24.00

Job Summary

Provides complex administrative and operational support to the Associate Vice President of Academic Affairs and Student Success, primarily including the undergraduate curriculum process, academic misconduct, student grievances, Academic Affairs policies and procedures, and student success initiatives. Serves as the first point-of-contact for calls and visitors to the Provost’s Office, develops and coordinates existing and forward-facing projects, works with numerous student success technologies, collaborates with faculty and staff in the curriculum and student success spaces, and connects with students and their families as they navigate their academic experience at SU.

Authority and Accountability

This position will report directly to the Associate Vice President of Academic Affairs and Student Success. They will work independently with no budget responsibility or direct reports.

Required/Minimum Qualifications

• High School Diploma
• Three years’ experience providing administrative support
• Practical application of generally accepted office practices and procedures Ability to understand and follow oral and written instructions
• Strong communication and technical skills
• Discreet when it comes to sensitive student and university-wide information

Preferred Qualifications

• Bachelor’s Degree
• Detail-oriented with excellent organization and planning, prioritization, problem solving, follow through, time management, and oral and written communication skills.
• Experience with various computer software packages, such as word processing, spreadsheets, database, and presentation programs, Internet, email, and calendaring software.
• Knowledge of higher education technical platforms such as PeopleSoft, Navigate, and Maxiant.
• Able to interact effectively with internal and external parties.

Additional Job Information

The position is a full-time, exempt state role with comprehensive benefits.

Priority will be given to applicants who apply by November 12, 2026. However, the position will remain open until filled.

Please note, only applications submitted through Salisbury University’s Online Employment Application System will be considered. Any supporting documents must be uploaded with the online application, as documents sent via email will not be accepted. Additionally, three professional references will be required during the final stages of the hiring process. Candidates will be notified prior to their references being contacted.

Salisbury University (SU) is an equal opportunity employer and complies with all applicable federal and state laws regarding nondiscrimination. SU is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, ancestry, political affiliation or veteran status in employment, educational programs and activities, and admissions.