Administrative Assistant II

Biogensys; Newark (NJ); On-site; USD 40,000 - 55,000; Full time

Job summary

A leading company is seeking an Administrative Assistant II in Newark, NJ. The role involves assisting in application processes, managing complaints, and supporting Board meetings. Ideal candidates will have strong communication skills and proficiency in Microsoft Office. This office-based position requires attention to detail and the ability to multitask effectively.

Qualifications

• Proficiency in Microsoft Office, including Outlook and Excel.
• Excellent customer service and general administrative skills.

Responsibilities

• Assist in the application process and manage complaint processes.
• Attend Board meetings, take notes, and prepare agendas.
• Assist the call center with applicant inquiries.

Skills

Communication

Attention to Detail

Customer Service

Data Entry

Tools

Microsoft Office

Electronic Databases

Job description

We are hiring an Administrative Assistant II for one of our clients in Newark, NJ.

Job Description

1. Assist in the application process, including review of statements of experience, criminal history documents, CPE related information for reinstatement applications and renewals.
2. Process applications for initial CPA licensure, CPA firm registrations, Court Reporting initial applications, CPE sponsor applications for accountancy and court reporting Boards, non-registered sponsor course applications, CPE credits for teaching, and reinstatements for all licensure types across mentioned Boards.
3. Manage complaint processes, including entering data into MLO, tracking until closure, sending acknowledgment and response letters, and compiling information for Board meetings.
4. Attend Board meetings, take notes, prepare agendas, minutes, and draft follow-up correspondence.
5. Participate in sub-committee meetings, record notes, and draft follow-up communications.
6. Perform data entry tasks, such as updating official name and address changes for all licensure types.
7. Assist in proctoring the RMA exam as needed.
8. Review and track CPE requests for non-registered sponsors, prepare materials for review, and draft correspondence.
9. Support the triennial CPE random audit process.
10. Assist the call center with applicant inquiries via phone and email, including managing escalated call reports.

Experience

• Proficiency in Microsoft Office, including Outlook and Excel.
• Excellent customer service and general administrative skills such as data entry, communication, and phone etiquette.

Skills

• Strong administrative and communication skills.
• Experience with electronic databases and written correspondence.
• Attention to detail and understanding of privacy and confidentiality.
• Customer service skills, both face-to-face and electronic.
• Proficiency with Microsoft Office Outlook, Calendar, and Teams.
• Ability to follow processes within set timeframes, multitask, and manage time effectively.
• Ability to work independently and collaboratively, taking guidance from colleagues and supervisors.

Working Hours

• 7 hours within the core work hours of 7 AM to 5 PM.
• Unpaid lunch period: 30 minutes to 1 hour.

Additional Information

• Dress Code: Business Casual
• Work Environment: Office-based
• Parking: Available

About Us

We specialize in recruiting top industry talent and are committed to providing the best experience for our clients and job seekers. With over two decades of industry experience, we aim to match professionals with suitable roles efficiently. By responding to this posting, you consent to receiving SMS messages from us. Thank you.