Administrative Assistant II

Tulane University; New Orleans (LA); On-site; USD 36,000 - 48,000; Full time

Job summary

Tulane University’s Housing and Residence Life department seeks an Administrative Assistant to manage daily office operations in New Orleans. You will supervise student Office Assistants, handle front desk duties, and provide exceptional service to students, families, and staff.

The role requires a high school diploma and 2 years of related experience, with preferred bachelor’s degree and proficiency in Microsoft 365 tools. Some evenings/weekends may be required.

Qualifications

• High School diploma or equivalent required.
• Two years of administrative or customer service experience.
• Strong confidentiality and organizational skills.
• Proficiency with Outlook, Teams, Word, Excel, and PowerPoint.
• Ability to work evenings and weekends as needed.

Responsibilities

• Provide exemplary customer service to students, families, and constituents.
• Supervise and develop the student Office Assistant team.
• Oversee front office operations and administrative duties for the department.
• Support the administrative and operational needs of Housing and Residence Life.

Skills

Customer service

Office administration

Microsoft 365

Communication

Education

High School diploma

Bachelor’s degree

Tools

Microsoft Office

Job description

The Department of Housing and Residence Life (HRL) at Tulane University provides housing, programming, and related services for approximately 5000 students. The Administrative Assistant plays a critical role in the daily operation of the Housing and Residence Life office by supervising and developing the student Office Assistant team, overseeing front office operations, providing customer service to students, families, and other constituents, and supporting the administrative and operational needs of the department.

Responsibilities

•Strong customer service skills with the ability to maintain a positive attitude
•Ability to work in a team environment
•Strong oral and written communication skills
•Strong organizational skills
•Ability to maintain confidentiality in all work performed
•Proficient computer experience and working knowledge of core Microsoft 365 applications, including Outlook, Teams, Word, Excel, and PowerPoint.Ability to work independently and prioritize tasks to meet established deadlines
•Ability to arrive on time and work some evenings and weekends

Qualifications

Required Education and Experience:
•High School diploma or equivalent.
•Two years of administrative, customer service, office management, supervisory, or related experience.

Preferred Qualifications:
•Bachelor’s degree
Experience in office management, administration, customer service, and/or supervision of student or part-time employees.

About Us

Tulane University is an equal opportunity educator and employer committed to providing an education and employment environment free of unlawful discrimination, harassment, and retaliation. Legally protected demographic classifications (such as a person’s race, color, religion, age, sex, national origin, shared ancestry, disability, genetics, veteran status, or any other characteristic protected by federal, state, or local laws) are not relied upon as an eligibility, selection or participation criteria for Tulane’s employment or educational programs or activities.
Tulane University is responsible for providing reasonable accommodations to individuals with disabilities throughout the applicant screening process. If you need assistance in completing an application or during any phase of the interview process, please contact the Office of Human Resources by phone at 504-865-4748 or by email at [e-mail] .

Job Info

• Job Identification 2238
• Job Category Administration
• Posting Date 10/29/2026, 10:09 PM
• Degree Level High School Graduate
• Job Schedule Full time
• Locations New Orleans, LA, United States
• Legal Employer Tulane University
• Business Unit Tulane University
• Department STA Housing and Residence Life