Administrative Assistant I, Safety Division - Human Resources

City of Phoenix; Phoenix (AZ); On-site; USD 35,000 - 57,000; Full time

Benefits offered by this job

Traditional pension with employer and 

Employer paid long-term disability

Free Bus/light rail pass

Tuition reimbursement up to $6,500 per

Job summary

The City of Phoenix Human Resources Department seeks an Administrative Assistant I for the Safety & Workers' Compensation Division to deliver administrative support, manage invoices, coordinate training, and oversee driver background checks. The role emphasizes discretion, professionalism, and strong customer service for internal and external customers.

Ideal candidates will have a customer-service mindset, clear communication under pressure, and sound judgment.

Qualifications

• One year of paraprofessional experience in governmental research and finance administration or assisting an administrative officer in technical/administrative problems.
• Bachelor's degree in public or business administration or a related field.
• Other combinations of experience and education that meet the minimum requirements may be substituted.
• All finalists for positions are subject to a criminal background check applicable to the department or position.
• Some positions require use of personal or City vehicles; valid driver's license and acceptable driving record required.

Responsibilities

• Process phone calls and place supply orders.
• Track invoices in SAP/SRM and coordinate payments.
• Coordinate training with onsite vendors.
• Serve as front desk liaison and assist visitors and staff.
• Review and audit driving history per AR 2.96 Driver Qualifications.

Skills

Customer service mindset

Strong communication

Judgment & decision-making

Education

Bachelor's degree in public or business administration

Tools

SAP/SRM

PeopleSoft/eCHRIS

Job description

About This Position

The City of Phoenix Human Resources Department is seeking to fill an Administrative Assistant I position in the Safety & Workers' Compensation Division. The Administrative Assistant I is responsible for providing administrative support for the division to include but not limited to processing phone calls, placing supply orders, tracking invoices, coordinating training and employee DOT/respirator physical exams. The position also facilitates the City of Phoenix Driver's License Background Check program in accordance with A.R. 2.96 Driver Qualifications. This position requires the use of discretion and sound judgment to review an individual's driving history and determine whether their driver's license record meets the acceptability criteria established by AR 2.96 and the Motor Vehicle Division. This includes analyzing, processing, auditing, filing, and maintaining driver's license checks for all departments. Additionally, this position serves as subject matter expert for several administrative regulations and will be relied upon by all city departments for interpretation and guidance. A successful candidate will possess exceptional interpersonal skills to provide superior services to internal and external customers.

Additional Duties Include

• Coordinating DOT and Respirator Physical Exams.
• Processing and tracking invoices in SAP/SRM.
• Coordinating training with onsite vendors.
• Serving as the front desk liaison.

The work location for this position is in-person at the Employee Driver Training Academy, 3535 S. 35th Avenue, Phoenix, AZ 85009.

Work hours are 8:00 a.m. to 4:30 p.m., Monday-Friday.

IDEAL CANDIDATE

• Demonstrates a strong customer-service mindset when partnering with internal departments and external vendors.
• Strong communication skills and the ability to maintain professionalism and clarity when addressing urgent situations.
• Ability to exercise sound judgment and decision-making, especially in fast-moving or complex situations.

SALARY

Pay Range: $25.43 to $45.67 per hour.

Hiring Range: $25.43 to $41.42 per hour.

Pay Range Explanation

• Pay range is the entire compensation range for the position classification.
• Hiring range is an estimate of where you can receive an offer. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience, education, licenses, training, and internal equity.

Benefits

• Traditional pension with employer and employee contributions, click here for more details: Pension Information.
• 401(a) and 457 plans with employer contributions.
• Choice of generous medical HMO, PPO, or HSA/HDHP plans.
• Medical enrollment includes a monthly $150 City contribution to a Post-Employment Health Plan.
• Wellness incentive of up to $720 annually.
• Dental, vision, and life insurance options.
• Employer paid long-term disability.
• Free Bus/light rail pass.
• Tuition reimbursement program up to $6,500 per year.
• Paid time off includes 13.5 paid holidays, 12 vacation days, and 15 sick days and personal leave days.
• Paid Parental Leave for eligible employees up to 480 hours (12 weeks) of paid leave for the birth, adoption, or foster care placement of a child during a 12-month period.
• Federal Student Loan Forgiveness offered through Savi.

For more details, visit: Unit 007 Benefits

Minimum Qualifications

• One year of paraprofessional experience in governmental research and finance administration or paraprofessional experience aiding an administrative officer in technical and administrative problems and affairs.
• Bachelor's degree in public or business administration or a related field.
• Other combinations of experience and education that meet the minimum requirements may be substituted.
• All finalists for positions are subject to a criminal background check applicable to the department or position.
• Some positions require the use of personal or City vehicles on City business. Individuals must be physically capable of operating the vehicles safely, possess a valid driver's license and have an acceptable driving record. Use of a personal vehicle for City business will be prohibited if the employee is not authorized to drive a City vehicle or if the employee does not have personal insurance coverage.
• For information regarding pre-screening and driving positions, click here.
• The City job description can be found here.

Preferred Qualifications

• Experience working with DOT and conducting driver's license checks.
• Experience with SAP/SRM.
• Experience using human resources management software such as PeopleSoft/eCHRIS or other similar software.

RECRUITMENT DATES

Recruitment closes October 27, 2026. All materials must be received by 11:59 p.m. on this date.

This is a position-based recruitment and will not result in any ongoing eligibility list. This recruitment and any selection processes resulting from this recruitment may be used to fill other related vacancies within the organization now or in the near future.

WE ARE HERE TO HELP

• Job interviews may be held by video or audio conference.
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• If you require assistance at any stage of the application process due to an accessibility issue, please contact the Human Resources Department by phone at [phone] or by text at [phone]. You may also fill out and submit a Reasonable Accommodation Request Form.

REFERENCE

Admin Asst I, JC:06030, ID# 63313, 10/20/2026, USM, CM, Benefits:007

Building the Phoenix of tomorrow.

City of Phoenix is an equal opportunity employer. AmeriCorps, Peace Corps, and other national service alumni who meet the required qualifications are encouraged to apply.