Administrative Assistant I/II — Remote Scheduling & Support

Lifetime Benefit Solutions, Inc.; City of Utica (NY); On-site; USD 29,000 - 52,000; Full time

Job summary

Lifetime Benefit Solutions, Inc. is seeking an Administrative Assistant to provide comprehensive administrative and operational support across teams.

Responsibilities include managing calendars, coordinating communications, preparing documents, and supporting day-to-day office activities to ensure accuracy and professionalism. The role involves meeting coordination, information flow, and process organization to help leaders stay focused on priorities while maintaining privacy and compliance.

Qualifications

• HSD or GED required.
• Administrative, office support or customer service experience preferred.
• Basic understanding of office procedures and administrative practices
• Basic office software proficiency (Word, Outlook, Excel)
• Demonstrated ability to communicate effectively, both verbally and in writing.
• Basic ability to prioritize with minimal oversight
• Basic customer service, problem solving and time management skills
• Understanding of confidentiality and professional workplace conduct
• Basic critical thinking ability
• Intermediate level attention to detail
• Ability to follow established procedures, policies, and workflows
• Two years of administrative or related experience required.
• Associates degree in a related field or administrative coursework preferred.
• Intermediate proficiency in Microsoft Office and collaboration tools (Teams, SharePoint, etc.).
• Intermediate organizational, time management, and problem-solving skills.

Responsibilities

• Performs general administrative duties such as data entry, filing, copying, scanning, and document preparation.
• Manages calendars, schedules meetings, and coordinates logistics for team activities.
• Answers phones, routes inquiries, and responds to routine emails.
• Prepares basic reports, correspondences, and presentations using standard templates.
• Orders office supplies and maintain office organization.
• Provides customer service support to internal and external stakeholders.
• Supports budgeting, expense reporting, and invoice processing.
• Assists in arranging on and off-site meetings, arranges for audio-visual equipment and other related resources.
• Coordinates onboarding logistics and training schedules.
• Serves as liaison between the department and other internal teams.
• Identifies process improvements and recommend more efficient workflows.
• Consistently handles sensitive and confidential information with discretion.

Skills

Communication skills

Time management

Customer service

Problem solving

Attention to detail

Prioritization

Education

Associates degree or administrative coursework

Administrative training

Tools

Microsoft Office

Teams

SharePoint

Job description

Lifetime Benefit Solutions, Inc. is seeking an Administrative Assistant to provide comprehensive administrative and operational support across teams.

Responsibilities include managing calendars, coordinating communications, preparing documents, and supporting day-to-day office activities to ensure accuracy and professionalism. The role involves meeting coordination, information flow, and process organization to help leaders stay focused on priorities while maintaining privacy and compliance.