Administrative Assistant I for Financial Aid

University of Maryland, Baltimore (UMB); Baltimore (MD); On-site; USD 45,000 - 49,000; Full time

Benefits offered by this job

Retirement program (pension)

Paid vacation

Paid holidays

Personal leave

Sick time

Health insurance

Tuition remission

Flexible work schedules

Teleworking options

Job summary

University of Maryland, Baltimore (UMB) seeks an Administrative Assistant I to provide moderately complex admin support to the Financial Aid Office under supervision. The role covers document editing, filing, scheduling, travel arrangements, and routine reporting, with opportunities to work independently within established procedures.

Requirements include a High School Diploma or GED and about two years of admin experience.

Qualifications

• High School Diploma or GED required.
• Two years administrative support experience.
• Ability to proofread and edit documents.
• Strong knowledge of MS Office and basic software.

Responsibilities

• Edit, format, and revise documents; proofread for errors.
• Compose routine responses per instructions.
• Maintain paper and electronic filing systems; manage records.
• Screen calls and visitors; handle routine matters.
• Schedule meetings; prepare materials; take minutes if needed.
• Arrange travel and process reimbursements.
• Gather information for reports using internal/external sources.
• Order supplies; monitor equipment; may assist with budget.

Skills

Office procedures

Communication

Proofreading

Software proficiency

Instruction following

Interpersonal skills

Planning & organizing

Education

High School Diploma or GED

Tools

Word processing

Spreadsheets

Database

Presentation software

Internet

Email

Calendaring

Job description

The Office of Academic Affairs, Enrollment Administration/Student Financial Assistance has an opportunity for an Administrative Assistant I. Under general supervision, the Administrative Assistant provides moderately complex administrative support to the Financial Aid Office. This work requires thorough knowledge of the University and various financial aid programs where assigned and involves moderate participation in the work of the supervisor. Incumbents have responsibility for office operations and function independently, where procedures have been established with moderate consequence of error.

Benefits Information

UMB offers a comprehensive benefits package that prioritizes wellness, work/life balance, and professional development, along with additional exciting perks that employees can take advantage of. This position participates in a retirement program (pension), effective on your date of hire. Non-exempt regular staff receive a generous paid leave package that starts with 14 days of vacation accrued per year, 16 paid holidays, 3 personal leave, unlimited accrual of sick time, and time for community service; comprehensive health insurance; professional learning and development programs; tuition remission for employees and their dependents at any University System of Maryland school; and flexible work schedules and teleworking options (if applicable per job).

UMB is a public university and constituent institution of the University System of Maryland. All employees are expected to work primarily physically within the State of Maryland.

Primary Duties

• Edits, formats, and revises a variety of documents and materials created by others. Proofreads for grammatical, typographical and basic content errors.
• Composes responses to routine inquiries in accordance to general instructions.
• Develops, implements, and maintains paper and electronic filing systems which meet department needs and satisfy requirements for retention and information security. Enters, updates, and retrieves information as needed.
• Screens telephone calls and visitors, independently handles routine matters, and forwards remainder to appropriate parties.
• Schedules and coordinates meetings and appointments. Prepares background and support materials following general instructions. May attend meetings and provide minutes.
• Makes travel arrangements following general instructions and campus procedures. Performs necessary follow-up for vouchers, expense reports, and reimbursements.
• Gathers and consolidates background information for reports, utilizing available resources such as departmental files, policy and procedure documents, Internet research, and communication with internal and external contacts.
• Orders supplies and equipment. Oversees equipment maintenance. May assist with department budget, updating department accounts, and creating routine reports.

Note:

The intent of this list of primary duties is to provide a representative summary of the major duties and responsibilities of this job. Incumbents perform other related duties assigned. Specific duties and responsibilities may vary based upon departmental needs.

Education:

High School Diploma or GED.

Experience:

Two (2) years of experience providing administrative support.

Other:

Applicants may be required to complete the institution’s required skills assessment to be considered. Some positions require specific skills such as word processing, spreadsheet, presentation, database, email or calendaring software, and Internet proficiency.

Except for qualifications established by law, additional related experience and formal education in which one has gained the knowledge, skills, and abilities required for full performance of the work of the job class may be substituted for the education or experience requirement on a year-for-year basis with 30 college credits being equivalent to one year of experience.

Knowledge, Skills, And Abilities

General knowledge of and skill in the practical application of generally accepted office practices and procedures. Ability to communicate effective both orally and in writing. Ability to proofread and edit written documents. Skill in various computer software packages, such as word processing, spreadsheets, database, and presentation programs, Internet, email and calendaring software. Ability to understand and follow oral and written instructions. Ability to interact effectively with internal and external parties in a courteous and efficient manner. Ability to plan, organize, prioritize, and execute multiple and continuing assignments with general instructions.

Based on the duties of this position, selected candidates are eligible to participate in the Bargaining Unit (Union).

Hiring Range:

$45,375.00 – $48,780.49 pre-probation, commensurate with education and experience.

UMB is committed to cultivating a diverse and inclusive workforce and is proud to be an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, ancestry or national origin, sex, pregnancy or related conditions, sexual orientation, gender identity or expression, genetic information, physical or mental disability, marital status, protected veteran’s status, or any other legally protected classification.

If you anticipate needing a reasonable accommodation for a disability under the Americans With Disabilities Act (ADA), during any part of the employment process, please submit a UMB Job Applicant Accommodation Request. You may also contact [e-mail]. Please note that only inquiries concerning an ADA request for reasonable accommodation will be responded to from this email address.

The University of Maryland, Baltimore prohibits sex discrimination in any education program or activity that it operates. Individuals may report concerns or questions to the Title IX Coordinator. Read the UMB Notice of Non-Discrimination for more information.

Job

Reg or CII Non-Exempt Staff

Full Time/Part Time

Full-Time

Shift

Day Job

Organization

Academic Affairs – Enrollment Administration

Job Posting

Aug 31, 2026

Unposting Date

Sep 4, 2026, 10:59:00 PM