Administrative Assistant / Front Office Coordinator

IHG - Integrated Home Care Group; Fort Wayne (IN); On-site; USD 38,000 - 45,000; Full time

Job summary

Community Home Health Care is seeking an Administrative Assistant / Front Office Coordinator to be the welcoming face of our busy healthcare office. You will greet clients, answer calls, assist visitors, and provide broad administrative support across departments.

The ideal candidate is organized, outgoing, and capable of multitasking while maintaining accuracy in a HIPAA-compliant environment. Equal Opportunity Employer.

Qualifications

• Prior administrative, receptionist, or healthcare-office experience preferred.
• Friendly, positive, and outgoing personality.
• Strong verbal and written communication skills.
• Creative ability to develop newsletters, flyers, and office communications.
• Excellent organizational and time-management skills.
• Able to multitask in a busy environment while maintaining accuracy.
• Dependable, professional, and willing to help wherever needed.
• Comfortable working independently and as part of a team.
• Proficient with Microsoft Word, Outlook, Excel, and general office technology.
• Able to handle confidential and sensitive information appropriately.
• High school diploma or equivalent required.

Responsibilities

• Greet clients, employees, applicants, vendors, and guests in a warm and professional manner.
• Answer, screen, and direct incoming telephone calls.
• Assist visitors and staff with questions or connect them with the appropriate department.
• Provide administrative support to management, human resources, scheduling, nursing, and other departments.
• Prepare correspondence, forms, reports, flyers, and office communications.
• Create engaging employee newsletters, announcements, and recognition materials.
• Assist with onboarding paperwork, employee files, training materials, and document collection.
• Receive, sort, and distribute mail, deliveries, faxes, and office documents.
• Maintain an organized, professional, and inviting front-office area.
• Schedule appointments, meetings, interviews, and office activities as needed.
• Enter information accurately into company systems and spreadsheets.
• Maintain confidentiality of employee and client information in accordance with HIPAA and company policies.
• Monitor office supplies and assist with ordering when necessary.
• Help coordinate employee events, celebrations, and staff-engagement activities.
• Assist multiple departments and adjust priorities based on the needs of the office.
• Complete additional administrative duties as assigned.

Skills

Verbal communication

Written communication

Organizational skills

Time management

Multitasking

Customer service

HIPAA confidentiality

Education

High school diploma or equivalent

Tools

Microsoft Word

Microsoft Outlook

Microsoft Excel

Job description

Administrative Assistant / Front Office Coordinator

Community Home Health Care is seeking a friendly, organized, and dependable Administrative Assistant to serve as the welcoming face of our office. This position is ideal for someone with an outgoing personality who enjoys helping others, working with a team, and supporting the daily flow of a busy healthcare office.

Key Responsibilities

• Greet clients, employees, applicants, vendors, and guests in a warm and professional manner
• Answer, screen, and direct incoming telephone calls
• Assist visitors and staff with questions or connect them with the appropriate department
• Provide administrative support to management, human resources, scheduling, nursing, and other departments
• Prepare correspondence, forms, reports, flyers, and office communications
• Create engaging employee newsletters, announcements, and recognition materials
• Assist with onboarding paperwork, employee files, training materials, and document collection
• Receive, sort, and distribute mail, deliveries, faxes, and office documents
• Maintain an organized, professional, and inviting front-office area
• Schedule appointments, meetings, interviews, and office activities as needed
• Enter information accurately into company systems and spreadsheets
• Maintain confidentiality of employee and client information in accordance with HIPAA and company policies
• Monitor office supplies and assist with ordering when necessary
• Help coordinate employee events, celebrations, and staff-engagement activities
• Assist multiple departments and adjust priorities based on the needs of the office
• Complete additional administrative duties as assigned

Qualifications

• Previous administrative, receptionist, customer-service, or healthcare-office experience preferred
• Friendly, positive, and outgoing personality
• Strong verbal and written communication skills
• Creative ability to develop newsletters, flyers, and office communications
• Excellent organizational and time-management skills
• Able to multitask in a busy environment while maintaining accuracy
• Dependable, professional, and willing to help wherever needed
• Comfortable working independently and as part of a team
• Proficient with Microsoft Word, Outlook, Excel, and general office technology
• Able to handle confidential and sensitive information appropriately
• High school diploma or equivalent required

Ideal Candidate

The ideal candidate is approachable, service-minded, and able to make everyone entering the office feel welcomed and valued. This individual should take initiative, communicate professionally, remain calm when priorities change, and contribute to a supportive team environment.

Community Home Health Care is an Equal Opportunity Employer.