Administrative Assistant — Front Desk & Scheduling Support

associatedhomecare; Norwood (MA); On-site; USD 26,000 - 29,000; Full time

Job summary

Associated Home Care in Norwood, MA is looking for an Administrative Assistant to support the office and the Scheduling and Recruitment teams. The role reports to the Director of Operations and handles front desk duties, calls, PPE inventory, and general office tasks.

You will assist field staff, participate in recruitment, and manage scheduling changes. A strong customer service mindset and solid computer skills are essential; bilingual abilities are a plus.

Qualifications

• High school diploma or equivalent.
• 2+ years of administrative office experience.
• Proactive, customer service orientation and collaboration with internal/external stakeholders.
• Strong verbal and written communication; ability to work with diverse backgrounds.

Responsibilities

• Manage Front Desk and Reception area: greet colleagues and guests, answer and direct phone calls, maintain PPE and office supplies, keep common areas clean.
• Provide technical support to field staff.
• Assist with field staff hiring and orientations.
• Assist Scheduling team with call volume and scheduling changes; communicate non-urgent changes.
• Performs other duties as assigned.

Skills

Customer service

Communication skills

Multitasking

Bilingual

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Associated Home Care in Norwood, MA is looking for an Administrative Assistant to support the office and the Scheduling and Recruitment teams. The role reports to the Director of Operations and handles front desk duties, calls, PPE inventory, and general office tasks.

You will assist field staff, participate in recruitment, and manage scheduling changes. A strong customer service mindset and solid computer skills are essential; bilingual abilities are a plus.