Client Engagement & Administrative Specialist

The-Jewish-Boar; New York (NY); On-site; USD 48,000 - 65,000; Full time

Job summary

The Jewish Board is seeking a Client Engagement Specialist to support adults in residential services. You will handle client inquiries, document interactions in the electronic health record, and ensure follow‑ups are tracked and communicated to the team.

You will also assist with administrative tasks, data entry, and coordination with clinic staff while maintaining compassionate, respectful client care in a fast‑paced environment.

Qualifications

• BA in related healthcare field or minimum two years related work experience preferred.
• Ability to manage multiple tasks and work well under pressure.
• Strong interpersonal and communication skills with clients and staff.

Responsibilities

• Professionally engage with clients in person or over the phone.
• Document services in client charts and notify leadership of follow‑ups.
• Manage the phone system and coordinate with landlords for office issues.

Skills

Customer service

Communication

Team collaboration

Autonomy

Education

BA in related healthcare field

Tools

EHR (Netsmart/myAvatar)

Tableau Dashboards

Zoom

Microsoft Teams

Job description

The Jewish Board is seeking a Client Engagement Specialist to support adults in residential services. You will handle client inquiries, document interactions in the electronic health record, and ensure follow‑ups are tracked and communicated to the team.

You will also assist with administrative tasks, data entry, and coordination with clinic staff while maintaining compassionate, respectful client care in a fast‑paced environment.