Administrative Assistant - Farmers Branch

Worth Ross Management Co.; Farmers Branch (TX); On-site; USD 29,000 - 32,000; Full time

Job summary

Worth Ross Management Co. is seeking an Administrative Assistant in Farmers Branch to provide a broad range of office support for property management operations.

You will handle duties from updating homeowner accounts to processing work orders and coordinating with residents and vendors, while delivering excellent customer service and maintaining a professional work environment.

Qualifications

• High School Diploma or equivalent; English reading/writing required.
• Experience in property management or hospitality preferred.
• Strong customer service and communication skills.
• Excellent organizational and detail orientation.
• Proficient in MS Office (Excel, Word) and email.

Responsibilities

• Provide administrative support for property management operations.
• Process and close work orders as directed by the General Manager.
• Collect vendor bids as needed.
• Input/Update homeowner accounts and scan/upload documents.
• Answer phones promptly and maintain professional manner.

Skills

Excel

Word

Customer service

Communication

Organizational skills

Education

High School Diploma

Tools

MS Office

Job description

• LOCATION: Farmers Branch, near Landon Lake.
• SALARY: $21 - $23 per hour

*Must have a valid driver's license*

ABOUT US

Worth Ross Management Company is an award-winning industry leader and a team of extraordinary people. We have the advantage of recruiting and retaining the best talent in the HOA management industry. Diversity and inclusion are the only paths that allow forward progress, and our success as a company stems from that philosophy.

ABOUT THE ROLE

The Administrative Assistant provides a wide variety of administrative support services. Performs office work directly related to property management and the general business operations of the associations. Also provides exemplary service in a manner consistent with the values and mission of Worth Ross Management Company. Performs all responsibilities while demonstrating outstanding customer service skills. This includes working interdepartmentally, as well as, residents and vendors.

• Possess excellent computer skills with Excel and Word.
• Able to prepare written correspondence as needed.
• Maintains a working knowledge of the Condominium Association Documents.
• Assists residents with questions and concerns.
• Updating homeowner accounts.
• Inputs/Processes/Closes work orders as directed by General Manager.
• Collecting vendor bids as needed.
• Inputs/Processes/Closes compliance violations as directed by General Manager.
• Scanning and uploading documents.
• Maintain and assign pool cards, gate remotes/codes, and gates.
• Assist in meeting preparation and scheduling as needed.
• Other duties as assigned.
• Answers the telephone promptly using proper telephone etiquette.
• Maintains a professional manner at all times.
• Maintains a neat, clean, organized and safe work environment.
• Compliance responsabilities.

Education/Training/Certifications/Licenses

• High School Diploma or equivalent. Ability to read, speak, write, and understand english.

Experience/Knowledge/Skills

• Experience in property management, real estate, or hospitality. (Preferred)
• Strong customer service orientation with excellent communication and interpersonal skills.
• Ability to build and maintain effective relationships with homeowners and staff at all levels.
• Excellent written and verbal communication skills.
• Able to operate a computer and be proficient in working knowledge of MS Office Programs (Office, Word, Excel) and e-mail.
• Able to operate standard office equipment, including fax machine, copier, telephone, etc.
• Highly organized and detail oriented.