Administrative Assistant - Farmers Branch

Wrmc,-Inc.; Farmers Branch (TX); On-site; USD 29,000 - 32,000; Full time

Job summary

Worth Ross Management Company is seeking an Administrative Assistant to provide a wide range of office support for property management operations and residents. You will handle routine tasks with a focus on accuracy, service, and timely communication.

The role requires solid computer skills (MS Word, Excel, and email), a high school diploma, and a willingness to collaborate across departments. Expect engaging interactions with homeowners, vendors, and staff at a fast-paced HOA environment.

Qualifications

• High School Diploma or equivalent; English reading, speaking, writing required.
• Experience in property management, real estate, or hospitality preferred.
• Proficient in MS Office (Word, Excel) and email; strong organizational skills.

Responsibilities

• Provide administrative support for property management and general operations.
• Update homeowner accounts and process work orders.
• Collect vendor bids and input/close compliance violations.
• Prepare written correspondence and maintain documents.
• Answer phones with professional etiquette and assist residents.

Skills

Customer service

Communication

MS Office

Organization

Education

High School Diploma

Tools

MS Office Suite

Job description

• LOCATION: Farmers Branch, near Landon Lake.
• SALARY: $21 - $23 per hour

*Must have a valid driver's license*

ABOUT US

Worth Ross Management Company is an award-winning industry leader and a team of extraordinary people. We have the advantage of recruiting and retaining the best talent in the HOA management industry. Diversity and inclusion are the only paths that allow forward progress, and our success as a company stems from that philosophy.

ABOUT THE ROLE

The Administrative Assistant provides a wide variety of administrative support services. Performs office work directly related to property management and the general business operations of the associations. Also provides exemplary service in a manner consistent with the values and mission of Worth Ross Management Company. Performs all responsibilities while demonstrating outstanding customer service skills. This includes working interdepartmentally, as well as, residents and vendors.

• Possess excellent computer skills with Excel and Word.
• Able to prepare written correspondence as needed.
• Maintains a working knowledge of the Condominium Association Documents.
• Assists residents with questions and concerns.
• Updating homeowner accounts.
• Inputs/Processes/Closes work orders as directed by General Manager.
• Collecting vendor bids as needed.
• Inputs/Processes/Closes compliance violations as directed by General Manager.
• Scanning and uploading documents.
• Maintain and assign pool cards, gate remotes/codes, and gates.
• Assist in meeting preparation and scheduling as needed.
• Other duties as assigned.
• Answers the telephone promptly using proper telephone etiquette.
• Maintains a professional manner at all times.
• Maintains a neat, clean, organized and safe work environment.
• Compliance responsabilities.

Education/Training/Certifications/Licenses

• High School Diploma or equivalent. Ability to read, speak, write, and understand english.

Experience/Knowledge/Skills

• Experience in property management, real estate, or hospitality. (Preferred)
• Strong customer service orientation with excellent communication and interpersonal skills.
• Ability to build and maintain effective relationships with homeowners and staff at all levels.
• Excellent written and verbal communication skills.
• Able to operate a computer and be proficient in working knowledge of MS Office Programs (Office, Word, Excel) and e-mail.
• Able to operate standard office equipment, including fax machine, copier, telephone, etc.
• Highly organized and detail oriented.