Administrative Assistant - Farmers Branch

WRMC, Inc.; Farmers Branch (TX); Sur place; USD 29 000 - 32 000; Plein temps

Résumé du poste

Worth Ross Management Company is seeking an Administrative Assistant to support property management operations and general business functions. You will handle office tasks, assist residents and vendors, and maintain homeowner accounts with a focus on exceptional customer service.

Ideal candidates will have a High School Diploma, strong MS Office skills, and experience in property management, real estate, or hospitality.

Qualifications

• High School Diploma or equivalent; ability to read, speak, write and understand English.
• Experience in property management, real estate, or hospitality preferred.
• Strong customer service orientation with excellent communication and interpersonal skills.
• Highly organized and detail oriented.

Responsabilités

• Provide administrative support for property management operations.
• Input/Process/Close work orders as directed by General Manager.
• Collect vendor bids as needed.
• Update homeowner accounts and maintain records.
• Answer the telephone promptly and maintain a professional demeanor.
• Maintain neat, organized, and safe work environment.

Connaissances

Customer service

Communication

Interpersonal skills

MS Office

Organization

Formation

High School Diploma

Outils

MS Office (Word/Excel)

Description du poste

• LOCATION: Farmers Branch, near Landon Lake
• SALARY: $21 - $23 per hour

• LOCATION: Farmers Branch, near Landon Lake
• SALARY: $21 - $23 per hour

Must have a valid driver's license

About Us

Worth Ross Management Company is an award-winning industry leader and a team of extraordinary people. We have the advantage of recruiting and retaining the best talent in the HOA management industry. Diversity and inclusion are the only paths that allow forward progress, and our success as a company stems from that philosophy.

About The Role

The Administrative Assistant provides a wide variety of administrative support services. Performs office work directly related to property management and the general business operations of the associations. Also provides exemplary service in a manner consistent with the values and mission of Worth Ross Management Company. Performs all responsibilities while demonstrating outstanding customer service skills. This includes working interdepartmentally, as well as, residents and vendors.

• Possess excellent computer skills with Excel and Word.
• Able to prepare written correspondence as needed.
• Maintains a working knowledge of the Condominium Association Documents.
• Assists residents with questions and concerns.
• Updating homeowner accounts.
• Inputs/Processes/Closes work orders as directed by General Manager.
• Collecting vendor bids as needed.
• Inputs/Processes/Closes compliance violations as directed by General Manager.
• Scanning and uploading documents.
• Maintain and assign pool cards, gate remotes/codes, and gates.
• Assist in meeting preparation and scheduling as needed.
• Other duties as assigned.
• Answers the telephone promptly using proper telephone etiquette.
• Maintains a professional manner at all times.
• Maintains a neat, clean, organized and safe work environment.
• Compliance responsabilities

Requirements

Education/Training/Certifications/Licenses

• High School Diploma or equivalent. Ability to read, speak, write, and understand english.

Experience/Knowledge/Skills

• Experience in property management, real estate, or hospitality. (Preferred)
• Strong customer service orientation with excellent communication and interpersonal skills
• Ability to build and maintain effective relationships with homeowners and staff at all levels
• Excellent written and verbal communication skills
• Able to operate a computer and be proficient in working knowledge of MS Office Programs (Office, Word, Excel) and e-mail
• Able to operate standard office equipment, including fax machine, copier, telephone, etc
• Highly organized and detail oriented