Administrative Assistant - Data, Scheduling & Customer Support

FirstEnergy; Frederick (MD); On-site; USD 40,000 - 55,000; Full time

Job summary

FirstEnergy's Potomac Edison in Frederick seeks an Administrative Assistant who will handle clerical tasks, data processing, file maintenance, and travel scheduling within the Service Center.

The role emphasizes strong Microsoft Office skills, customer service, teamwork, and the ability to work independently in a fast-paced environment while complying with safety and company procedures.

Qualifications

• Must have high school diploma or GED and 4-7 years of related work experience.
• Must pass the EEI Support and Administrative Selection System (SASS) test.
• Proficient in Word, Excel and PowerPoint.
• Demonstrates strong verbal and written communication and teamwork.

Responsibilities

• Perform clerical, administrative and basic duties including data processing and file maintenance.
• Assist with mail distribution, invoice processing and general administrative support.
• Maintain appointment calendars, meeting scheduling and travel arrangements.
• Provide sound customer service and maintain relationships across the organization.
• Ensure safety and follow established procedures in a fast-paced environment.

Skills

Teamwork

Independent worker

Fast-paced environment

Customer service

Verbal & written communication

Organizational skills

Education

High school diploma or GED

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

FirstEnergy's Potomac Edison in Frederick seeks an Administrative Assistant who will handle clerical tasks, data processing, file maintenance, and travel scheduling within the Service Center.

The role emphasizes strong Microsoft Office skills, customer service, teamwork, and the ability to work independently in a fast-paced environment while complying with safety and company procedures.