Administrative Support Specialist - Utility Operations

FirstEnergy

Stow (OH)

On-site

USD 36,000 - 48,000

Full time

9 days ago

Application generator

Stand out for this role — generate a tailored resume and cover letter in about a minute.

Get past ATS filters

Job summary

FirstEnergy is seeking a detail-oriented administrative professional for its Ohio Edison Utility Operations Section in Stow, OH. The role focuses on timekeeping, customer scheduling, mail and records management, and travel coordination, with training to use SAP/CRM for invoices and accounts.

The position emphasizes strong communication, internal/external customer service, and reliability, with extended hours during storm events as needed.

Qualifications

Must have high school diploma or GED.
Must pass the Company’s Administrative Selection System (SASS) test.
Minimum 2 years of related work experience.
Demonstrated ability to deliver quality, accurate work within deadlines in a fast-paced environment.
Demonstrated ability to accurately enter timekeeping and process invoices in SAP.
Highly proficient in Microsoft Office 365 and SAP CRM.

Responsibilities

Performs clerical and administrative duties for the Ohio Edison Utility Operations Section, including timekeeping, telephone reception, sorting and distributing mail.
Calls customers to schedule appointments.
Maintains filing and record systems for the Utility Operations Section.
Maintains appointment calendars, meeting schedules, and travel arrangements.
Process and/or record expense accounts, credit card accounts, timesheets, invoices in SAP/CRM; research and update customer information.