Administrative Assistant: Customer Support & Office Ops

ND Health and Human Services; Mandan (ND); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical, dental, and life insurance

Ten paid holidays

Annual leave and sick leave

Job summary

Three Rivers Human Service Zone in Mandan, North Dakota, is seeking an Administrative Assistant to provide essential administrative support, reception duties, and office operations for the zone offices.

Responsibilities include assisting clients in person and by phone, managing mail and documents, organizing correspondence and reports, and interpreting state and agency policies while safeguarding confidentiality.

Qualifications

• Strong verbal and written communication skills.
• Proficiency with standard office software and equipment.
• Attention to detail in handling documents and records.
• Ability to maintain confidentiality and work with diverse clients.

Responsibilities

• Assist clients with inquiries in person and over the phone.
• Manage office inventory, ordering and restocking supplies, and maintain brochures and forms.
• Sort mail, handle drop box items, scanning, renaming and disseminating to staff.
• Prepare, organize, and transcribe correspondence, reports, and other documents with accuracy.
• Interpret and explain state, federal, and county policies.
• Maintain confidentiality by safeguarding sensitive information and files.
• Maintain working knowledge of laws, rules, policies, and procedures.

Skills

Verbal communication

Written communication

Computer proficiency

Attention to detail

Education

High school diploma or equivalent

Job description

Three Rivers Human Service Zone in Mandan, North Dakota, is seeking an Administrative Assistant to provide essential administrative support, reception duties, and office operations for the zone offices.

Responsibilities include assisting clients in person and by phone, managing mail and documents, organizing correspondence and reports, and interpreting state and agency policies while safeguarding confidentiality.