Administrative Assistant: Customer Support & Admin (401K)

Overhead Door Company of Jacksonville, FL; Jacksonville (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Matching 401‑K

Health/Vision/Dental

Paid Vacations

Paid Holidays

Paid Sick Leave

Job summary

Overhead Door Company of Jacksonville, FL is seeking an Administrative Assistant to join our team. The Administrative Assistant will handle general office tasks, answer phones, assist walk-in customers, and support sales and service teams with orders and collections.

Responsibilities include data entry, filing, supply management, and maintaining organized documentation. The role operates Monday through Friday, 7:30 am–4:00 pm, in a permanent, full-time capacity.

Qualifications

• 1-2 years of experience in a similar role preferred.
• Outstanding customer service and communication.
• Strong organization.
• Ability to prioritize and multitask.
• Ability to respond to inquiries and complaints in a timely manner.
• Ability to maintain confidentiality protocols.
• Efficient computer skills; Willingness to learn products, systems, and processes.

Responsibilities

• Provide general office support including answering phones and assisting walk-in customers
• Provide excellent customer service and maintaining a positive attitude with customers and employees
• Act as a point of contact between the sales team and call in customers
• Help Sales and Service Teams with inputting of work orders, as well as collections
• Filing, data entry, supply management, and order entry
• Keep documentation organized
• Other duties, as assigned

Skills

Customer service

Communication

Organization

Multitask

Confidentiality

Phone system

Tools

Multi-line telephone system

Job description

Overhead Door Company of Jacksonville, FL is seeking an Administrative Assistant to join our team. The Administrative Assistant will handle general office tasks, answer phones, assist walk-in customers, and support sales and service teams with orders and collections.

Responsibilities include data entry, filing, supply management, and maintaining organized documentation. The role operates Monday through Friday, 7:30 am–4:00 pm, in a permanent, full-time capacity.