Administrative Assistant — Customer Care & Operations

PuroClean LA | OC | IE; Livingston (NJ); On-site; USD 30,000 - 39,000; Full time

Benefits offered by this job

Online Mobile Courses

Paid Training for Career Advancement

Opportunity to Help People in Times of

Aggressive Competitive Wages

Paid time off

Job summary

PuroClean, a leader in emergency property restoration services, is seeking an Administrative Assistant to manage customer calls, job documentation, scheduling, and basic accounting duties with a focus on accuracy and timely delivery.

We value a servant-based leadership culture and offer opportunities for training, development, and career advancement while maintaining a supportive team environment across locations.

Qualifications

• Strong communication skills with customers and teammates.
• Ability to manage calls, scheduling, and documentation accurately.
• Comfort with basic accounting tasks and reporting.

Responsibilities

• Address and manage customer needs and concerns, notify management as needed.
• Answer calls, provide customer service and document messages.
• Prepare and maintain job documentation to brand standards.
• Manage compliance documentation and national account programs.
• Maintain inventory of office supplies and related materials.
• Provide IT support, back up weekly, and assist with software updates.
• Support marketing efforts and grow professionally within the business.

Skills

Clear communication

Customer service

Organization

Attention to detail

Professionalism

Job description

PuroClean, a leader in emergency property restoration services, is seeking an Administrative Assistant to manage customer calls, job documentation, scheduling, and basic accounting duties with a focus on accuracy and timely delivery.

We value a servant-based leadership culture and offer opportunities for training, development, and career advancement while maintaining a supportive team environment across locations.