Administrative Assistant: Customer-Focused Office Pro

PuroSystems LLC; Livingston, Northern (NJ, KY); Hybrid; USD 35,000 - 50,000; Full time

Benefits offered by this job

Free uniforms

Health insurance

Opportunity for advancement

Paid time off

Training & development

Competitive salary

Online Mobile Courses

Paid Training for Career Advancement

Opportunity to Help People in Times of

Aggressive Competitive Wages

Job summary

PuroClean is seeking an Administrative Assistant to support office operations, handling customer calls, job management and documentation with accuracy and timeliness. The role includes basic accounting tasks such as accounts receivable/payable and payroll, while maintaining brand standards in all administrative work.

Collaborating with the Office Manager/Owner, Marketing Reps/Estimators, and customers, you will ensure high levels of customer satisfaction and timely reporting.

Qualifications

• Strong communication and people skills with a genuine interest in helping others.
• Able to handle inquiries with patience, empathy and clarity of message.
• Excellent organization, record keeping and attention to detail.

Responsibilities

• Address and manage customer needs and concerns, escalate as needed.
• Answer calls, provide customer service and document messages.
• Prepare and maintain job documentation to brand standards.
• Manage compliance documentation, business resumes and national account programs.
• Maintain inventory of office supplies and related materials.
• Provide IT support, backups, software upgrades and organization.
• Support marketing efforts and continue personal and professional growth.

Skills

Customer service

Communication

Organization

Attention to detail

Professionalism

Relationship building

Job description

PuroClean is seeking an Administrative Assistant to support office operations, handling customer calls, job management and documentation with accuracy and timeliness. The role includes basic accounting tasks such as accounts receivable/payable and payroll, while maintaining brand standards in all administrative work.

Collaborating with the Office Manager/Owner, Marketing Reps/Estimators, and customers, you will ensure high levels of customer satisfaction and timely reporting.