Pretrial Case Manager-Milwaukee County

JusticePoint, Inc.; Milwaukee (WI); Hybrid; USD 42,000 - 56,000; Full time

Benefits offered by this job

PAID holidays

Birthday off

Personal time off

Vacation and sick time

Health and dental insurance

Free vision insurance

Tuition reimbursement

Free trainings for CEUs during work

Disability insurance

Life insurance

Health Savings Account

401K

Job summary

JusticePoint, Inc. is seeking a Pretrial Case Manager to support clients navigating the criminal justice system. The role emphasizes empathy, accountability, and coordinating resources to promote court appearance and arrest-free outcomes.

The position requires foundational knowledge of the justice system, a Bachelor’s or Associate’s degree with related experience, and a valid driver’s license. In-office work four days per week with one work-from-home day is available.

Qualifications

• Bachelor’s degree (or Associate’s degree with at least one year of relevant experience) in psychology, social work, sociology, criminal justice or related field.
• Pass a pre-employment background check.
• Valid driver’s license and automobile with insurance.
• Ability to work with diverse populations and maintain professionalism.

Responsibilities

• Provide supervision and assist clients in achieving successful pretrial supervision outcomes through case management.
• Complete assessments to identify barriers and needs.
• Help ensure clients attend all court appearances and remain arrest-free.
• Refer clients to community resources and services as needed.
• Maintain accurate records in the client database and prepare clear court reports.

Skills

Microsoft Office

Oral & written communication

Multi-tasking

Diversity awareness

Education

Bachelor’s degree in related field

Associate’s degree + 1 year relevant experience

Tools

Outlook

Word

Excel

Job description

JUSTICEPOINT is proud to offer a competitive benefits package which prioritizes the physical and mental wellbeing of our staff including:

• 11 PAID holidays each year
• PAID day off for your birthday
• 24 hours of personal time
• PAID vacation and sick time
• Affordable health and dental insurance including voluntary Accident or Critical Illness plans
• FREE vision insurance
• Tuition Reimbursement
• Career growth through FREE trainings during work hours including trainings that satisfy Continuing Education Units for licensing requirements
• FREE disability insurance
• FREE life insurance
• Health Savings Account, Flexible Spending Account, 401K

Pretrial Case Managers are the critical link for clients who are economically, racially, and ethnically diverse who are navigating the criminal justice system. They hold the client accountable, help ensure appearance at court, comply with court ordered conditions, and aid in remaining arrest-free during the pretrial period. The Case Manager will work with the client to identify any barriers for appearing in court. The Case Manager will also refer clients to resources in the community to help address any identified individual needs and goals. Clients often experience mental health and/or substance abuse disorders and require a Case Manager who is empathetic and compassionate. The Case Manager should have some knowledge of the criminal justice system and act as a neutral party between the client, the prosecuting attorney’s office, and defense attorneys.

The Case Manager will provide supervision and assist clients in reaching successful pretrial supervision outcomes through case management that targets individual barriers and needs; complete assessments to help identify barriers and needs; help ensure the client attends all court appearances and remains arrest-free; refer to & have knowledge of available resources; prepare and submit accurate court reports outlining the client’s status and progress; maintain accurate records in the client database; and perform other duties as assigned.

Competencies:

• Working knowledge of Microsoft Office (including Outlook, Word, Excel)
• Ability to communicate professionally and accurately, both orally and written
• Organized, attentive to detail, ability to multi-task, work independently
• Ability to work well with individuals from diverse economic, racial, and ethnic backgrounds
• Fluency in Spanish, spoken and written preferred
• Previous experience or internship in a related field preferred

Requirements:

• A Bachelor’s degree (or an Associate’s degree, plus at minimum one year of relevant employment within the field) from an accredited university or college in psychology, social work, sociology, criminal justice, or another related social sciences field
• Pass a pre-employment background check
• Valid driver’s license and automobile with insurance
• Ascribe to and champion The Difference Principles

Schedule: Monday-Friday 8am-4:30pm; In-office 4 days per week, with one day designated each week to be work-from-home.

JusticePoint is an equal opportunity employer.