Administrative Assistant, Community Management Support

Associa; Fairfield (NJ); On-site; USD 42,000 - 56,000; Full time

Job summary

Associa in New Jersey is seeking an Administrative Assistant to provide clerical and administrative support to the lead Community Manager and homeowners. The role requires strong organizational skills, attention to detail, and excellent customer service as you manage inquiries and coordinate correspondence.

Responsibilities include preparing agendas, updating reports, and assisting with board meeting materials, newsletters, and notices in compliance with state statutes and governing documents.

Qualifications

• Proficient in Microsoft Office and standard business correspondence.
• Knowledge of communities/property/HOAs and board interfaces.
• Excellent written and verbal communication skills.
• Strong customer service orientation and teamwork mindset.
• Self-motivated, detail oriented, time management skills.

Responsibilities

• Field and respond promptly to homeowner inquiries via phone, email, workorder, letter, and/or in person.
• Interact with vendors and assist with addressing emergency requests as necessary.
• Update notes within homeowner accounts in C3 with conversations/correspondence.
• Assist in preparing agendas, update management reports, and compile documents for Board meeting packages.
• Prepare newsletters, flyers, and other documents to inform homeowners of maintenance or projects.
• Assist in preparing annual disclosure packages and annual meeting notices within state timelines.

Skills

Microsoft Office

Customer service

Time management

Communication skills

Detail oriented

Education

High School Diploma or GED

Tools

Microsoft Word

Microsoft Excel

Outlook

Job description

Associa in New Jersey is seeking an Administrative Assistant to provide clerical and administrative support to the lead Community Manager and homeowners. The role requires strong organizational skills, attention to detail, and excellent customer service as you manage inquiries and coordinate correspondence.

Responsibilities include preparing agendas, updating reports, and assisting with board meeting materials, newsletters, and notices in compliance with state statutes and governing documents.