Administrative Assistant Clerical

Harris Funeral Home Inc; Baltimore (MD); On-site; USD 32,000 - 40,000; Full time

Job summary

The Chatman-Harris Funeral Homes in Maryland seeks compassionate Clerical Administrative Assistants to perform day-to-day office tasks, answer calls, schedule appointments, greet guests, and support funeral directors.

You’ll use computer systems, file documents, coordinate with cemeteries and insurance, prepare memorial items with on-the-job training, and maintain a friendly, detail-oriented approach.

Qualifications

• Experience in office administration
• Excellent written and verbal communication skills
• Strong attention to detail
• Strong organizational skills
• Punctuality
• Ability to work well with clients and colleagues
• Motivated self-starter

Responsibilities

• Proficient use of a computer
• Taking inbound calls
• Scheduling appointments and events
• Greeting and assisting onsite guests
• Filing folders and necessary documents
• Filing death certificates
• Ordering merchandise such as caskets, urns, vaults, flowers
• Coordinating with cemeteries, crematories, and insurance companies
• Assisting client families as a liaison between them and the funeral director
• Creating custom items with on-the-job training (video tributes, funeral programs, memorial blankets)
• Use of SmartDirector software (on‑the‑job training)
• Performing all other office tasks

Job description

Job Description

Job Description

We are seeking well rounded, compassionate individuals to join our team as Clerical Administrative Assistants. The successful candidates will possess the ability to efficiently and professionally perform day to day tasks, while maintaining a friendly and caring attitude to exceed the expectations of our client families. Day to day tasks will include but are not limited to:

Responsibilities

1. Proficient use of a computer
2. Taking inbound calls
3. Scheduling appointments and events
4. Greeting and assisting onsite guests
5. Filing folders and necessary documents
6. Filing death certificates
7. Ordering necessary merchandise such as caskets, urns, vaults, graves, flowers, etc.
8. Coordinating with outside entities such as cemeteries, crematories, insurance companies, etc.
9. Assisting client families as a liaison between them and the funeral director
10. Creating custom items such as video tributes, funeral programs and memorial blankets with the assistance of user-friendly software (On job training will be provided)
11. Use of SmartDirector computer software. (Designed for the funeral industry. On job training will be provided)
12. Perform all other office tasks

Qualifications

1. Previous experience in office administration or other related fields (Previous experience in a funeral home is a plus)
2. Ability to prioritize and multitask
3. Excellent written and verbal communication skills
4. Strong attention to detail
5. Strong organizational skills
6. Punctuality
7. Ability to work well with clients as well as fellow employees
8. A motivated self starter

Company Description

The Chatman-Harris Funeral Homes are a family owned and operated company that is dedicated to providing our families with caring, professional services during their time of need. We currently operate three locations and are looking for honest, dependable and friendly individuals to join our team.

Company Description

The Chatman-Harris Funeral Homes are a family owned and operated company that is dedicated to providing our families with caring, professional services during their time of need. We currently operate three locations and are looking for honest, dependable and friendly individuals to join our team.