Cemetery Administrative Assistant

Foundation Partners Group; Columbia (SC); Presencial; USD 38 000 - 52 000; Tempo integral

Resumo da oferta

Foundation Partners Group is seeking an Administrative Assistant to provide clerical support to managers, team members, and client families. You will answer phones, schedule, prepare correspondence, and perform data entry with accuracy.

The role requires a high school diploma, at least three years in a small business office, proficiency in Microsoft Office, and strong communication and organizational skills. Funeral industry experience is a plus and attention to detail is essential.

Qualificações

• High school diploma or equivalent.
• Minimum three years of work experience in a small business office environment -- funeral industry experience a plus.
• Knowledge of Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Able to use and learn multiple computer software, systems, and other office equipment.
• High attention to detail and accuracy, with excellent follow-up skills.
• Able to establish and maintain effective internal and external work processes.

Responsabilidades

• Answer phones and greet families with appropriate etiquette and assist with inquiries.
• Schedule appointments and coordinate calendars for managers and team members.
• Create and proof correspondence, including editing for grammar and clarity.
• Data entry and maintenance of records, accounts, and receivables.
• Ensure funeral service delivery items and documentation are completed promptly.
• Maintain neat office area and manage inventory and supplies.
• Participate in weekly updates with supervisors and assist in monthly/quarterly administrative processes.

Conhecimentos

Compassion & Empathy

Clear Communicator

Attention to detail

Team player

Formação académica

High school diploma or equivalent

Ferramentas

Microsoft Office Suite

Descrição da oferta de emprego

As an Administrative Assistant, you will provide administrative and clerical support to managers, team members, and client families, including answering phone calls, scheduling, creating and proofing correspondence, and data entry.

What You Will Do

• Compassion & Empathy: Answer phones and field questions with appropriate phone etiquette, greet and interact with families, and handle inquiries and direct them accordingly.
• Technology Competent: Familiar with Microsoft Office Suite, company software programs, email, social media, text, online portals, live webinars, and updating the funeral home website as needed.
• Clear Communicator: Strong communication and grammatical skills, with the ability to proof work.
• Meticulous Attention: Monitor accounts and financials related to receipt books, deposit policies, and receivables. Close accounts when appropriate and complete product inventory.
• Follow-through: Ensure all funeral service delivery items, such as cremation permitting, death certificate filing, and other documentation, are carried out professionally and promptly.
• Preparation Excellence: Maintain neat and presentable office area and office equipment as necessary, take responsibility for inventory, and reorder office supplies as needed.
• Active Team Member: Participate in weekly updates with supervisors to share and exchange resources and ideas to meet goals; complete monthly and quarterly financial and administrative processes.

What We Require

• High school diploma or the equivalent
• Minimum three years of work experience in a small business office environment -- funeral industry experience a plus
• Knowledge of Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
• Able to use and learn multiple computer software, systems, and other office equipment
• High attention to detail and accuracy, with excellent follow-up skills
• Able to establish and maintain effective internal and external work processes

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled