Administrative Assistant (Cemetery Services)

Carriage Services Inc; Oklahoma City (OK); On-site; USD 35,000 - 50,000; Full time

Job summary

Carriage Services Inc in Oklahoma City is seeking an organized Administrative Assistant for full-time clerical support. The successful candidate will handle various administrative tasks including answering phones, maintaining cemetery records, and supporting family services.

Candidates should possess a high school diploma, strong problem-solving abilities, and proficiency in Microsoft Office Suite. This role offers the opportunity to work in a dynamic environment with opportunities for growth and development.

Qualifications

• 2+ years of administrative support experience required.
• Proficient in Microsoft Office Suite including Outlook, Word, Excel, and PowerPoint.
• Ability to maintain professionalism in high stress situations.

Responsibilities

• Answer telephone and route calls appropriately.
• Maintain cemetery records and prepare interment documents.
• Conduct reviews of property records to verify ownership.
• Investigate and reconcile discrepancies across record systems.
• Maintain Excel tracking logs in line with Texas regulations.
• Input data into CFSS system accurately and timely.

Skills

Problem-solving abilities

Attention to detail

Communication skills

Computer proficiency

Microsoft Office Suite

Multi-line phone systems

Education

High school Diploma or equivalent

Job description

Administrative Assistant (Cemetery Services)

At Carriage Services, we are united by our purpose of creating premier experiences through innovation, empowered partnership, and elevated service. As a member of our team, you'll join a dynamic community dedicated to setting new standards in the Funeral and Cemetery profession. Join us on this exciting journey as we continue to shape the future of our industry. Carriage Services is an equal opportunity employer.

We are seeking an organized and self-motivated Administrative Assistant who will be handling clerical duties, coordinating calendars, and organizing meetings. To be successful in this position you should be detail-oriented, professional and have excellent written and verbal communication skills.

Job Type: Full-Time

Location: Resthaven Funeral Home & Memory Gardens

Qualifications

• High school Diploma or equivalent
• Strong problem-solving abilities
• Strong attention to detail
• 2+ years of administrative support experience
• High degree of overall computer proficiency
• High level of proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint)
• Proficiency with multi-line phone systems and general office equipment
• Ability to adapt and maintain composure and professionalism in high stress situations

Job Duties

• Answer telephone and give information to callers or route calls to the appropriate person
• Support Family Service by maintaining cemetery records and preparing interment documents
• Conduct detailed reviews of property records, including analyzing contracts, legal documents, and related records to verify ownership and property rights
• Investigate and reconcile discrepancies across record systems using strong problem-solving skills
• Run monthly paid-in-full reports and issue deeds for corresponding property
• Maintain multiple Excel tracking logs in accordance with Texas Department of Banking regulations
• Input data into CFSS system accurately, completely, and timely
• Process daily cash and check deposits accurately and timely
• Receive and record payments for client families
• Update and maintain files and related systems
• Acts as backup receptionist and in other administrative functions as needs dictate
• Respond to customer inquiries via telephone and email