Administrative Assistant - Billing & Customer Support

Linde Gas & Equipment; Pittsburg (CA); On-site; USD 69,257,000 - 101,608,000; Full time

Job summary

Linde Gas & Equipment Inc. in Pittsburg, CA is seeking an Administrative Assistant to support facility operations, handle calls, process invoices, and generate reports.

This role requires strong communication, professional phone etiquette, and at least a couple of years of administrative experience. The position involves using JD Edwards and AYS software, coordinating with multiple departments, and ensuring timely responses to inquiries.

Qualifications

• Proficient in MS Office and strong communication skills.
• Excellent interpersonal skills and high professionalism.
• High school diploma required.
• Outstanding oral and written communication.
• Minimum 2+ years administrative support preferred.
• Excellent phone etiquette.

Responsibilities

• Answer facility phones, screen calls and route to the appropriate party.
• Serve as point of contact for administrative and process needs at the Livingston facility.
• Interact with customers and staff by answering calls and addressing requests.
• Process departmental invoices for warranty payment.
• Conduct analysis and research to address invoicing questions.
• Oversee Biomed Warranty Billing, Biomed Std Billing and Respiratory Therapy Billing.
• Produce KPI reports, graphs, charts, and presentations.
• Use business software systems (AYS) to retrieve information and enter billing into JD Edwards.
• Respond to emails and inquiries; coordinate with other departments to fulfill requests.
• Complete routine and non-routine daily and weekly assignments.
• Interact with internal and external clients.

Skills

MS Office

Interpersonal skills

Phone etiquette

Communication

Education

HS Diploma

Tools

JD Edwards

AYS

Job description

Linde Gas & Equipment Inc. in Pittsburg, CA is seeking an Administrative Assistant to support facility operations, handle calls, process invoices, and generate reports.

This role requires strong communication, professional phone etiquette, and at least a couple of years of administrative experience. The position involves using JD Edwards and AYS software, coordinating with multiple departments, and ensuring timely responses to inquiries.