Administrative Assistant — Behavioral Health Crisis Services

Behavioral Health Network, Inc (BHN); Worcester (MA); On-site; USD 42,000 - 52,000; Full time

Job summary

Behavioral Health Network, Inc (BHN) is seeking an Administrative Assistant to support Community Crisis Stabilization and Transitional Support Services. You will coordinate administrative tasks, support data entry, and help manage client transitions with confidentiality.

The role emphasizes organization, reliability, and the ability to work across CSS and TSS teams in a high-demand environment, using MS Office applications and learning new software as needed.

Qualifications

• High School Diploma or GED required.
• Minimum of 1–2 years in an administrative/clerical office setting required.
• Basic knowledge of Excel, Word, and other Microsoft products (Publisher/PowerPoint).
• Able to be trained and develop proficiency in other software applications as needed.
• Excellent interpersonal and communication skills.
• Ability to work in high-demand and/or stressful environments from time to time.
• Able to multitask on time-sensitive projects.
• Self-directed and able to work independently.

Responsibilities

• Provide and coordinate administrative support functions for Community Crisis Stabilization and Transitional Support Services programs.
• Provide administrative support and project assistance across CSS and TSS teams.
• Maintain confidentiality of sensitive information.
• Manage client transition workflows, including admissions and discharges, within CSS and TSS programs.
• Complete assigned tasks in an organized, dependable, and efficient manner.
• Exhibit proficiency in the use of all office equipment (copier, fax, PC, printers, scanners).
• Maintain an organized file system for documents and records.
• Accurately enter data into computer software systems as needed.
• Assist in troubleshooting and problem resolution regarding identified discrepancies.

Skills

Interpersonal skills

Communication

Multitasking

Independent worker

Education

High School Diploma or GED

Tools

Excel

Word

Publisher

PowerPoint

Job description

Behavioral Health Network, Inc (BHN) is seeking an Administrative Assistant to support Community Crisis Stabilization and Transitional Support Services. You will coordinate administrative tasks, support data entry, and help manage client transitions with confidentiality.

The role emphasizes organization, reliability, and the ability to work across CSS and TSS teams in a high-demand environment, using MS Office applications and learning new software as needed.