Administrative Assistant - Ball Memorial - Full Time Days

Indiana University Health; Muncie (IN); On-site; USD 42,000 - 56,000; Full time

Job summary

Indiana University Health in Muncie, IN, seeks an administrative support specialist to manage leaders’ schedules, coordinate AHA training activities, and handle travel arrangements and invoices. You'll support course planning, documentation, reporting, and communications in a dynamic environment.

Ideal candidates bring basic MS Office proficiency, a knack for organization, and a willingness to learn Articulate to develop training content.

Qualifications

• High School Diploma or GED required.
• 0–3+ years relevant experience; administrative experience preferred.
• Basic proficiency in MS Office (Word, PowerPoint, Excel).
• Experience in matrix organizations and working with multiple teams is a plus.
• Familiarity with e-learning tools and content development is preferred.

Responsibilities

• Coordinate and manage all AHA training activities, ensuring classes are scheduled efficiently and communicated effectively.
• Maintain and coordinate class schedules, registrations, and related administrative tasks.
• Demonstrate advanced proficiency in Microsoft Office applications, including Word, Excel, Outlook, and PowerPoint.
• Support course planning, documentation, reporting, and communication efforts.
• Utilize Articulate software to develop and maintain training content; prior experience is preferred, but candidates with a strong willingness to learn are encouraged to apply.
• Assist with programming and course-building activities, leveraging strong problem-solving and organizational skills.
• Be resourceful, adaptable, and proactive in learning new systems, tools, and processes.
• Collaborate with internal stakeholders to ensure training programs are effectively delivered and continuously improved.

Skills

MS Office Proficiency

Articulate

Learning new systems

Education

High School Diploma or GED

Tools

Articulate

AI tools

Job description

Overview

Hours

40 hrs/wk - Monday-Friday Day shift

Location

Staff Education Department - 221 N Celia Ave, Muncie, IN 47303

Job Summary

Provides basic administrative and technical support for leaders and teams they support. Manages schedules/calendars, coordinates meetings, coordinates travel arrangements, processes invoices, and handles inquires as appropriate. Manages work with basic guidance and direction. Addresses basic administrative and technical issues when they arise.

Key Responsibilities

• Coordinate and manage all AHA training activities, ensuring classes are scheduled efficiently and communicated effectively.
• Maintain and coordinate class schedules, registrations, and related administrative tasks.
• Demonstrate advanced proficiency in Microsoft Office applications, including Word, Excel, Outlook, and PowerPoint.
• Support course planning, documentation, reporting, and communication efforts.
• Utilize Articulate software to develop and maintain training content; prior experience is preferred, but candidates with a strong willingness to learn are encouraged to apply.
• Assist with programming and course-building activities, leveraging strong problem-solving and organizational skills.
• Be resourceful, adaptable, and proactive in learning new systems, tools, and processes.
• Collaborate with internal stakeholders to ensure training programs are effectively delivered and continuously improved.

Preferred Qualifications

• BLS certification preferred.
• Strong technical aptitude and comfort learning new technology platforms.
• Experience developing and managing e-learning content and training materials.
• Familiarity with AI tools and their application in training, education, or workflow improvement.
• Demonstrated ability to build engaging online learning experiences.
• Resourceful, innovative, and eager to learn new systems and technologies.

Requirements

• High School Diploma/GED required.
• Requires 0-3+ years relevant experience; previous administrative experience preferred.
• Experience with matrix organization and complex work environment a plus.
• Requires basic proficiency in MS office (Word, PowerPoint, Excel)

We are an equal opportunity employer. IU Health does not discriminate on the basis of race, color, religion, sex, sexual orientation, age, disability, genetic information, veteran status, national origin, gender identity and/or expression, marital status or any other characteristic protected by federal, state or local law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.