Administrative Assistant (AAIII) - Occupational Health - Westwood

University of California - Los Angeles Health; Los Angeles (CA); On-site; USD 44,000 - 63,000; Full time

Job summary

University of California Occupational Health is seeking an Administrative Support Specialist to assist the OH team with patient flow, scheduling, data entry and chart preparation. Under the OH Facility Manager, you will handle daily operations to keep clinics running smoothly.

Key duties include answering high volumes of incoming calls, greeting patients, issuing medical record numbers, encounter registration, supply and charge entry, filing and interdepartmental coordination with onboarding and

Qualifications

• 3 years experience in a high-pace professional medical clinic.
• Prior Healthcare experience is highly desired.
• Excellent verbal and written communication skills.
• Ability to handle highly confidential matters with tact and care.

Responsibilities

• Answer a high volume of incoming phone calls and greet patients.
• Schedule appointments and register encounters.
• Issue medical record numbers and create guarantors.
• Prepare charts and perform data entry.
• Process supply order entry, charge entry and filing.
• Coordinate with onboarding and workers’ compensation teams.

Skills

Interpersonal skills

Communication skills

Organization

Prioritization

Attention to detail

Tools

MS Office

Epic scheduling/registration

Job description

Description

Under the general direction of the Occupational Health (OH) Facility Manager, incumbent provides administrative support to the OH team and assists in the coordination of patient flow. Primary duties include but are not limited to answering high volume of incoming phone calls, greeting patients, issuing medical record numbers, scheduling appointments, encounter registration, creating guarantors, chart preparation and data entry.

Other duties include supply order entry, charge entry and filing. Incumbent will also work closely with the on-boarding, and worker's compensation teams and interfacing departments. Provides administrative support with other duties as assigned.

Salary: $31.88 - $45.66 Hourly

Qualifications

• 3 years experience in a high-pace professional medical clinic - Highly desired
• Prior Healthcare experience - Highly desired
• Strong interpersonal and relationship-building skills, with the ability to communicate up, down, and across levels of the organization.
• Ability to handle highly confidential matters with tact and care and interact diplomatically and sympathetically withpatients
• Skilled in setting priorities to meet the demands of competingdeadlines with ability to perform with frequent interruptions and distractions
• Ability to manage high telephone call volume and assist callers appropriately
• Ability to create, manage and enhance interdepartmental relationships
• Highly self-motivated, self-directed, and attentive to detail.
• Excellent verbal and written communication skills.
• Ability to work in a complex and matrix team environment; experience working in a team-oriented, collaborative environment.
• Working knowledge of MS Office programs, recent experience with Epic appointment scheduling and registrationapplications preferred.