Administrative Assistant

Associa; Fredericksburg (VA); On-site; USD 23,000 - 26,000; Full time

Job summary

Associa is hiring a full-time Administrative Assistant to support its HOA community in the Fredericksburg, VA area. The role runs 8:30am - 5:30pm and involves greeting homeowners and visitors, handling calls and emails, coordinating vendors, and preparing notices and board materials.

The position requires 2+ years of clerical experience in a corporate setting, strong communication skills, and the ability to manage multiple projects with attention to detail. Pay is $17-$19 per hour.

Qualifications

• 2+ years of office assistant or clerical experience in a corporate setting with experience in the single-family, multi-family, vacation rental, or hospitality industries preferred.
• Excellent communication skills (written and spoken) and conflict resolution techniques.
• Service driven, customer focused, and team oriented.

Responsibilities

• Greet homeowners, visitors, Board members, and vendors on site.
• Manage phones, daily emails, mass emails, and all correspondence.
• Research and respond to inquiries.
• Conduct resale and compliance inspections.
• Schedule and coordinate maintenance contractors and vendors onsite.
• Create and mail HOA violation notices.
• Assist in preparing hearing letters and submitting architectural review applications.
• Review and approve invoices.
• Issue and activate pool and clubhouse passes.
• Schedule and send board meeting reminders.
• Assemble documents for board packets.
• Other duties as directed.

Skills

Communication skills

Conflict resolution

Customer service oriented

Team oriented

Tools

MS Office Suite

Job description

With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.

Job Description

Community Group, Inc, an Associa company, is hiring a full-time Administrative Assistant to support its HOA community in the Fredericksburg, VA area.

• Work hours: 8:30am - 5:30pm.


• Meet and greet homeowners, visitors, guest, members of the Board of Directors, maintenance contractors and vendors.


• Manage Phones, daily emails, mass emails, and all correspondence.


• Research and respond to inquires.


• Conduct resale and compliance inspections.


• Schedule and coordinate maintenance contractors and vendors onsite.


• Create and mail out HOA Violation notices.


• Assist in preparing hearing letters.


• Assist homeowners in completing and submitting architectural review applications.


• Assist in reviewing and approving invoices.


• Issue and activate pool and club house passes.


• Schedule and send out board meeting reminders.


• Assemble documents for board packets.


• Other duties as directed.

Pay rate: $17-$19 an hour.

Requirements

• 2+ years of office assistant or clerical experience in a corporate setting with experience in the single-family, multi-family, vacation rental, or hospitality industries preferred.


• Excellent communication skills (written and spoken) and conflict resolution techniques.


• Service driven, Customer focused, and Team oriented.


• Proficient in MS Office Products (Word, Excel, and Outlook).


• Ability to manage multiple projects, prioritize and re-prioritize tasks.


• Proactive, takes initiated, and attention to detail.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.