Administrative Assistant

Associa; Dallas (TX); On-site; USD 24,000 - 34,000; Part time

Job summary

Associa is seeking an Onsite Part Time Administrative Assistant to support HOA community offices in Rockwall, TX. The role is 25 hours per week, weekday schedule, with some evening board meetings.

Responsibilities include vendor and homeowner communications, payments, minutes, and general office duties under the General Manager’s supervision. The ideal candidate will have a High School Diploma or GED, 0–3 years related experience, and strong Microsoft Office skills, professional communication,

Qualifications

• High School Diploma or GED required.
• 0-3 years of directly related or closely related experience.
• Proficient in Microsoft Office (Word, Excel, Outlook).
• Strong professional communication skills, both written and verbal.

Responsibilities

• Provide general office support and customer service to homeowners and board members.
• Coordinate vendor communications, schedule repairs, and process invoices.
• Attend board meetings and take minutes; assist with monthly board packages.
• Maintain organized filing, mail handling, and office supplies inventory.
• Update homeowner information and assist with clubhouse reservations and events.
• Ensure accurate processing of payments and correspondence.

Skills

MS Office proficiency

Professional communication

Customer service

Business correspondence

Verbal/Written instructions

Office equipment

Confidentiality

Time management

Education

High School Diploma or GED

Job description

With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.

Job Description

Onsite Part Time Administrative Assistant

The Community Onsite Administrative Assistant supports and assists general office activities and projects of the association with administrative tasks and provides customer service support. Under moderate supervision, the position reports to the onsite General Manager and work will involve contact with homeowners and board members. This position is located at an onsite HOA community in Rockwall, TX. The position will be Monday through Friday at approximately 25 hours per week, 10 am to 4 pm. There may be some flexibility with the hours. There will also be occasional evening board meetings to attend.

Duties include, but are not limited to:

• Vendor Communication - scheduling vendors, paying invoices, working directly with the board to coordinate on needed repairs
• Homeowner Communication - assist with communication with homeowners who come into the office onsite, via email, via TownSq, or on the Association's website
• Compliance Inspections - conduct community inspections, issue violations, mail violations
• Clubhouse Reservations - tracking, take deposits, coordinate the clubhouse monitor, and schedule reservations
• Payments for Reservations/Parties - bank runs to Inwood Bank on Monday mornings
• Attend board meetings with the General Manager and take minutes at the meetings
• Process minor violations
• Organize and prepare correspondence relating to association business
• Receive and respond to incoming calls from homeowners, board members, and vendors and follow through on various requests
• Review invoices for completeness and accuracy of charges and prepare payable vouchers for manager's approval
• Process and distribute incoming and outgoing mail for the office and associations
• Prepare and assist community managers with monthly board packages and in-house mailings
• Update homeowner and association information in C3 and shared files
• Keep workspaces organized and maintained and alert General Manager of low supplies and assist in supply stocking and distribution
• Process print jobs, scanning, and faxing as general office support when needed
• File association documents for General Manager and arrange for delivery and pickup of documents from storage when necessary
• Process gate requests
• The preceding functions have been provided as examples of the types of work performed by employees assigned to this job classification. Management reserves the right to add, modify, change, or rescind the work of different assignment positions
• Other duties as assigned

Compensation:

$21/hour; direct experience is highly considered.

Location:

4100 Village Dr., Rockwall, TX 75087

Requirements

Knowledge and Skills

• Knowledge of Microsoft Office products (Word, Excel, Outlook, etc.) at a proficient level
• Professional communication skills (phone, interpersonal, written, verbal, etc.)
• Professional customer service skills
• Knowledge of typical business correspondence (grammar, structure, punctuation, spelling, etc.) at a proficient level
• Interpretation and completion of verbal and/or written instructions at a proficient level
• Knowledge of general office equipment (copier, fax, phone systems, etc.)
• Confidentiality and discretion in the performance of all duties and responsibilities
• Time management and time-critical prioritization skills

Education And Experience

• High School Diploma or GED required
• 0-3 years of directly related or closely related experience

Working Conditions

• Typical office environment
• Frequent social interaction

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.