Administrative Assistant 3

UCLA Health; Santa Monica (CA); On-site; USD 44,000 - 63,000; Full time

Job summary

UCLA Health in Santa Monica, CA is seeking an Administrative Assistant 3 to support the Neurology clinic with administrative duties and patient care coordination. You will manage scheduling across Neurology programs, verify insurance, and assist with complex care coordination while serving as a primary contact for patients and clinical teams.

The role emphasizes facilitating clinical workflows, responding to patient inquiries, coordinating referrals, and preparing medical documentation to ensure

Qualifications

• Ability to set priorities reflecting job responsibilities.
• Ability to establish and maintain productive relationships with Faculty, Staff, Administration and patients from diverse backgrounds.
• Ability to creatively integrate competing demands into a productive working environment.
• Strong verbal communications to clearly convey complex problems in formal and informal settings.
• Ability to interact diplomatically with a patient population in varying health conditions.
• Ability to provide coverage for Community Clinics as assigned.

Responsibilities

• Provide administrative and patient care support within the Neurology clinic.
• Manage patient scheduling across Neurology specialty programs.
• Coordinate insurance verification and patient information updates.
• Assist with complex care coordination needs and serve as a key contact for patients and clinicians.
• Support clinical workflows and respond to patient inquiries.
• Coordinate referrals and outside services; prepare medical documentation.

Skills

Prioritization

Relationship building

Problem solving

Verbal communication

Patient empathy

Clinic coverage

Tools

Hospital computer system

Job description

Work Location: Santa Monica, CA, USA

Work Schedule

Monday-Friday, 8:00am-5:00pm

Posted Date

10/08/2026

Salary Range: $31.88 - 45.66 Hourly

Employment Type

Duration

indefinite

Primary Duties and Responsibilities

The Department of Neurology is seeking an Administrative Assistant 3 to provide administrative and patient care support within the Neurology clinic. This role will manage patient scheduling across Neurology specialty programs, coordinate insurance verification and patient information updates, assist with complex care coordination needs, and serve as a key point of contact for patients, providers, and clinical teams. Responsibilities include supporting clinical workflows, responding to patient inquiries, coordinating referrals and outside services, preparing medical documentation, and providing general administrative support to ensure efficient clinic operations and a positive patient experience.

Hourly Salary Range: $31.88 - $45.66

Job Qualifications

Required

• Skill in setting priorities which accurately reflect the relative importance of job responsibilities
• Ability to establish and maintain and productive working relationships with Faculty, Staff, Administration and patients from various social, cultural and economic backgrounds.
• Ability to creatively integrate competing demands into a productive working environment.
• Skill in verbal communications to clearly convey complex problems in both formal and informal situations.
• Ability to interact diplomatically and sympathetically with a patient population in varying degrees of health
• Ability to provide coverage for Community Clinics as assigned.

Preferred:

• Knowledge of specific specialty practice and workflows
• Working knowledge of patient related policies and procedures as well as a thorough understanding of the University system and it services and programs.
• Knowledge of hospital computer system, and personal computer systems and the various software products to perform administrative work.
• Familiarity and knowledge of authorization process & managed care programs

As a condition of employment, the final candidate who accepts an offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; or have filed an appeal of a finding of substantiated misconduct with a previous employer. Current/former UC employees are subject to a personnel file review.