Administrative Assistant 2 - WEL

IdahoPTV; Boise (ID); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Paid sick and vacation

Retirement plans

Deferred compensation

Life insurance

Short and long-term disability

Flexible Spending Accounts (FSA)

Training opportunities

Flexible hours / telecommuting

Job summary

The Idaho Department of Health and Welfare is seeking an Administrative Assistant 2 to join the Administrative Support Team for the Division of Welfare in Boise, Idaho. This full-time position provides administrative support, customer service, and coordination of meetings, travel, and records.

Ideal candidates have strong organization, communication, and attention to detail, with experience in office routines and software such as Excel, Outlook, and SharePoint. This role is not telework.

Qualifications

• At least one year of experience in complex secretarial/office administration.
• Experience researching and summarizing data for reports.
• Ability to interpret regulations, policies, or services.
• Experience solving problems and liaising with others.
• Experience coordinating complex travel and events.

Responsibilities

• Greet customers and direct calls; respond to inquiries.
• Schedule meetings and arrange conference calls.
• Prepare and maintain administrative records and documents.
• Coordinate in-state and out-of-state travel; process reimbursements.
• Provide technical support for conference room equipment.

Skills

Office administration

Customer service

Communication

Organized

Teamwork

Tools

Excel

Microsoft Office

Outlook

SharePoint

Job description

USA:ID:Boise | Administrative Asst | Full Time

19.04 - 19.04 USD per hour

Posted a week ago | Apply before September 13, 2026

Description

DEDICATED TO STRENGTHENING THE HEALTH, SAFETY, AND INDEPENDENCE OF IDAHOANS

*THIS ANNOUNCEMENT WILL BE OPEN UNTIL FILLED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE TO BE CONSIDERED.*

The Idaho Department of Health and Welfare is seeking an Administrative Assistant 2 to work on the Administrative Support Team for the Division of Welfare providing administrative support and customer service to the division. This is a full-time position based out of the Central Office located in Boise, Idaho.

This position requires performing a wide variety of administrative support functions. We are seeking self-motivated candidates who excel working both autonomously and within a team environment. This individual must possess excellent organization and communication skills, strong attention to detail skills, a high level of professionalism, and an exceptional ability to successfully coordinate and complete multiple tasks while adhering to a deadline. Punctuality and dependability are key for this position.

This position is not eligible for telework.

BENEFITS:

BEST RETIREMENT AVAILABLE IN THE NATION

The State of Idaho offers a robust total compensation and benefits package, including but not limited to:

• Paid sick and vacation that begins accruing on your first day of employment; can be used immediately after accruing (no waiting time)
• 2 voluntary supplemental retirement plans including both pre-tax and Roth options
• Deferred compensation plan
• Life insurance for self, spouse, and children
• Short and long-term disability insurance
• Flexible Spending Accounts (FSA)
• Wide variety of training opportunities
• Some positions offer flexible hours and/or telecommuting
• Provide professional administrative support for the Division of Welfare.
• Act as an agency liaison to other divisions and members of the public (greet customers, answer telephones and direct callers to proper party, and respond to inquiries regarding department services).
• Perform a variety of clerical support functions such as schedule and coordinate arrangements for meetings, schedule conference calls, mail distribution, file documents, and compose various types of correspondence requiring independent judgment as to content.
• Create, process, and maintain a variety of documents and administrative records containing technical information and difficult formats utilizing a variety of software.
• Compile data from different sources to generate, print and mail information to clients on an ongoing basis.
• Purchase and manage inventory of office supplies.
• Requisition equipment and software.
• Coordinate and prepare in-state and out-of-state travel arrangements and process reimbursements.
• Perform expenditure reconciliations.
• Provide technical support for conference room (video conference equipment, spider phone and cell phone functionality).

MINIMUM QUALIFICATIONS:

• Good knowledge of office support functions including word processing, filing, composing a variety of business documents and reception. Typically gained by at least one year of work experience performing complex secretarial, office administration, & public relations assignments such as coordinating administrative office functions, committees, special projects, & highly sensitive, confidential, and/or political issues; applying extensive knowledge of departmental programs & objectives; independently researching, compiling, & organizing materials for executives/manager's use in problem resolution. Preparing reports, handling complaints or resolving problems; composing correspondence for executive/manager on own initiative using word processing.
• Good knowledge of researching, compiling, and summarizing data for reports. Typically requires at least one year of work experience that required that I independently research, compile, develop and summarize material/data for reports on a frequent basis.
• ExperienceInterpreting, applying and explaining complex information such as regulations, policies or services. Typically gained by at least one year of work experience interpreting and explaining complex information such as policies, procedures, regulations, or laws. This experience included explaining discrepancies or having to explain to others how the information applied to their specific situations. Decision making was controlled by established guidelines and my work was reviewed regularly by a supervisor.
• Experience independently solving problems/performing liaison activities in a work setting. Typically gained by at least one year of work experience in a setting that requires problem solving and conflict resolution with dissatisfied individuals. This experience also required that I be involved in the decision-making process concerning solutions for these dissatisfied individuals.
• Experience coordinating activities requiring complex arrangements. Typically gained by at least one year of work experience coordinating complex arrangements for at least one major activity which included two or more responsibilities such as: travel, registration, accommodation negotiations, coordinating volunteers, audiovisual support, coordinating/selecting speakers, planning meals, designing forms, publicity, and entertainment.

Below is preferred experience. It is not required for the position but applicants with this experience may receive consideration over other applicants.

Demonstrated ability to operate in a fast-paced office environment, both independently and as a member of a team. Typically gained by 1 year working in an office setting. Please make sure your resume reflects this experience.

Demonstrated experience using alphabetical, numerical, or subject filing systems to include determining file names, setting up new files, classifying, labeling, filing, and retrieving. Typically gained by 1 year working in an office setting. Please make sure your resume reflects this experience.

Demonstrated experience with software programs such as Excel, Microsoft Office, Outlook, and SharePoint, etc. Typically gained by 1 year working in an office setting. Please make sure your resume reflects this experience.

Demonstrated ability to balance, coordinate, and set priorities for multiple projects with varying deadlines, or for multiple supervisors. Typically gained by 1 year working in an office setting. Please make sure your resume reflects this experience.

If you have questions, please contact us at:

EMAIL is the quickest way to get an answer to your questions.

(answered Monday through Friday during business hours MST)

EMAIL: [e-mail]
PHONE: [phone]

EEO/ADA/Veteran:

The State of Idaho is committed to providing equal employment opportunities and prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, political affiliation or belief, sex, national origin, genetics, or any other status protected under applicable federal, state, or local laws.

The State of Idaho is committed to access and reasonable accommodations for individuals with disabilities, auxiliary aids and services are available upon request. If you require an accommodation at any step in our recruitment process, you are encouraged to contact [phone] (TTY/TTD: 711), or email [e-mail].

Preference may be given to veterans who qualify under state and federal laws and regulations.