Service Coordinator - CYFS

IdahoPTV; Lewiston (ID); Hybrid; USD 52,000 - 66,000; Full time

Benefits offered by this job

Paid sick leave

Paid vacation

Retirement plans (2 plans)

Deferred compensation

Life insurance

Disability insurance

Flexible Spending Accounts (FSA)

Training opportunities

Some telecommuting options

Job summary

Idaho Department of Health & Welfare’s Infant Toddler Program in Lewiston seeks a Service Coordinator to deliver case management for families with children birth to three. You will coordinate intake, IFSP development, and follow‑ups in diverse settings, including homes, daycares, and community contexts.

The role requires strong communication, reliability, and teamwork, with field and office responsibilities and a commitment to meeting eligibility through interdisciplinary collaboration.

Qualifications

• Knowledge of human services principles and practices including case management.
• Ability to work autonomously and in a team with strong communication skills.
• Valid driver's license; must be 21+ with eligibility to drive a state vehicle.

Responsibilities

• Provide case management to families of children birth to three; write IFSPs and conduct 6‑month reviews.
• Coordinate referrals, gather records, and connect families to community resources.
• Collaborate with interdisciplinary team; conduct intake and initial assessments; data entry as required.
• Support families with transitions to local school districts and program trainings.

Skills

Case management

Communication

Time management

Reliability

Team collaboration

Education

Bachelor's degree in social services or related field

Certification in psychosocial rehabilitation (or equivalent)

Job description

Description

DEDICATED TO STRENGTHENING THE HEALTH, SAFETY, AND INDEPENDENCE OF IDAHOANS

The Infant Toddler Program is seeking applicants for a Service Coordinator to join the Division of Early Learning and Development; Infant and Toddler Program located at our Lewiston office. This is a position that provides case management to families of children birth to three in need of early intervention services. The individual who accepts this position will need to be able to work both autonomously and as part of a team. They must display reliability, excellent communication skills, attention to detail, and an exceptional ability to successfully coordinate and complete multiple tasks. Punctuality and dependability are key for this position, as well as the ability to work in the office and out in the field. Interactions with families will take place in a variety of natural environments, including family homes, daycares, and out in the community as well as through a virtual platform.

The Idaho Department of Health & Welfare is a drug-free workplace.Any applicant offered employment in this position at the Idaho Department of Health and Welfare will be required to pass a pre-employmentdrug test.In addition, successful candidates will be required to complete a criminal history background investigation. Employment is dependent upon satisfactory results of the investigation.

BENEFITS:

The State of Idaho offers a robust total compensation and benefits package, including but not limited to:

• Paid sick and vacation that begins accruing on your first day of employment; can be used immediately after accruing (no waiting time)
• 2 voluntary supplemental retirement plans including both pre-tax and Roth options
• Deferred compensation plan
• Life insurance for self, spouse, and children
• Short and long-term disability insurance
• Flexible Spending Accounts (FSA)
• Wide variety of training opportunities
• Some positions offer flexible hours and/or telecommuting
• Initial contact with families whose children have been referred to the Infant Toddler Program
• Conduct intake meeting with families-completing required paperwork and initial assessment
• Request records as needed for service provision
• Work with interdisciplinary team to ensure referred children are evaluated for eligibility
• Write Individual Family Service Plans (IFSPs) for eligible children
• Conduct reviews of IFSPs at least every 6 months
• Connect families to community resources and support
• Complete data entry as required
• Participate in required program trainings
• Support families with transition out of the Infant Toddler Program, including to local school district programs
• Collaborate with team members on shared cases

You must possess all the minimum qualifications below to pass the exam for this position. Please make sure your resume or work history supports your meeting the minimum qualifications for this position. Failure to do this may disqualify you from being considered for this position.It is highly recommended to attach a one-page cover letter to your application to demonstrate how you meet the requirements below.

• Good knowledge of human services principles and practices including behavioral management methods, social and family systems, cognitive behavioral education and case management methods. Typically gained by a certification as a psychosocial rehabilitation specialist in accordance with USPRA requirements OR bachelor's degree in social work, psychology, counseling, behavioral science, special education, psychosocial rehabilitation, healthcare, criminal justice or related field from a nationally accredited university or college OR 2-4 upper division courses as stated above AND 2-4 years’ work experience OR experience that represents the knowledge level above.
• Computer literacy for data entry, electronic mail, composing reports and letters, and storing and retrieving documents.
• A valid driver's license. Must be at least 21 years of age and meet eligibility requirements to drive a state vehicle.

If relocating to Idaho, the Department of Health & Welfare does not reimburse the cost of relocating and the department does not sponsor anyone with a work visa.

If you have questions, please contact us at:

Email is the quickest way to get an answer to your questions.

(answered Monday through Friday during business hours MST)

EMAIL: [e-mail]
PHONE: [phone]

EEO/ADA/Veteran:

The State of Idaho is committed to providing equal employment opportunities and prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, political affiliation or belief, sex, national origin, genetics, or any other status protected under applicable federal, state, or local laws.

The State of Idaho is committed to access and reasonable accommodations for individuals with disabilities, auxiliary aids and services are available upon request. If you require an accommodation at any step in our recruitment process, you are encouraged to contact [phone] (TTY/TTD: 711), or email [e-mail].

Preference may be given to veterans who qualify under state and federal laws and regulations.