Job Summary
The incumbent will provide complex administrative support for designated faculty. They will be responsible for managing academic calendars, triaging information, composing correspondence, communicating call schedule changes and time away, coordinating travel, updating CV's, and serving as a resource person for designated faculty.
They will organize and manage the front office for both departments and provide overarching administrative and logistics coordination to maintain office efficiency. This position will be responsible for Medical Staff Administration including credentialing, billing, and tracking of licensures and certifications. This position requires the skills and ability to manage a level of responsibility and accountability necessary to perform tasks independently and with confidence.
The Departments of Neurology and Neurological Surgery also place high importance on willingness and ability to operate in a team environment with the shared goal of providing excellent service and expert guidance.
Apply By November 7, 2026 at 11:59 pm; Interviews maybe held at anytime
Minimum Qualifications - For full consideration, applicants are encouraged to upload license and/or certification if required of the position
- High school diploma/GED or equivalent experience.
- Prior experience with front office management.
- Prior administrative support experience.
- Experience with managing complex calendars, schedules, travel arrangements, coordinating logistics, and multiple projects simultaneously.
- Organizational and analytical skills to assume general assignments and independently follow through to successful completion; to manage details of complex projects and events; to work on projects with competing deadlines and to establish goals and workload priorities; and competing demands with frequent interruptions.
- Receive complex instructions and analyze need, determine action, execute and follow up with a high degree of independence.
- Skills with medical staff administration, including credentialing, billing, proctoring, and adherence to UC protocols.
- Possess a high level of organizational skills to maintain complex files in such a manner to ensure ready access of information.
- Ability to take initiative to analyze need, problem-solve, determine appropriate course of action, and implement follow up procedures in a competent manner, within scope of authority.
- Analyze individual assigned faculty members' activities in relationship to the overall goals.
- Analyze schedule impact on global operations.
- Communicate in a proactive, positive, effective, courteous, cooperative and diplomatic manner, using excellent interpersonal skills, either verbally or in writing, to professional members of the department, academic, medical, or general communities.
- Ability to comprehend/interpret written material i.e. correspondence, instructions, policies, and procedures.
- Skills to maintain a calendar of events in a logical, easy-to-read manner with a high degree of accuracy.
- Skills to effectively use computerized communication/information systems i.e. LANs, WAN, E-mail.
- Possess a high degree of accuracy and attention to details.
- Skills to answer/triage telephone calls in a courteous and efficient manner.
- Skills with working in a high-pressure environment with demanding personnel.
- Ability to be flexible and adapt to change.
- Ability to quickly learn new systems, processes, and procedures.
- Ability to work to effectively manage and meet multiple/conflicting deadlines.
- Skills and abilities to conduct them self as a professional and courteous team-player.
- Ability to independently identify and appropriately utilize available resources within scope of authority to complete tasks and duties.
- Ability to compose accurate and succinct correspondence when requested.
- Proofread and edit material for accuracy using excellent grammatical skills.
- Knowledge of basic of medical terminology.
- Ability to learn and interpret University Policies and Procedures and ability to implement into office practices, as appropriate to meet goals.
- Ability to use basic mathematics in accounting responsibilities.
- Exhibit a high degree of organization of workspace and electronic files.
- Working knowledge of Microsoft Excel (linking files, basic formulas, filtering, formatting), Word (formatting, template utilization) and PowerPoint (effective creation/communication, transition, template utilization).
- Exhibit a high degree of responsibility and work ethic with the skills to conduct assigned duties in a proactive, efficient, professional, and collaborative manner, with a large degree of independence.
Preferred Qualifications
- Bachelor's degree in related area.
- Previous experience working with physicians in a healthcare setting, including work related to credentialing and/or billing.
- Experience using AggieExpense, Cloud CME, AggieShip, Lightning Bolt.
- Knowledge of UCD/UCDH policies and procedures including but not limited to UCDH Medical Staff policies and procedures.
Key Responsibilities
- 60% - Administrative Support
- 20% - Front Office Management
- 15% - Medical Staff Administration
- 5% - Special Projects and Events Coordination
Department Overview
The Departments of Neurology and Neurological Surgery are clinical, research and academic departments within the UC Davis School of Medicine. This position is part of the central administrative team of both Departments.
Position Information
- Salary or Pay Range: $30.87 - $44.25
- Salary Frequency: Hourly
- Salary Grade: 108
- UC Job Title: BLANK AST 3
- UC Job Code: 004722
- Number of Positions: 1
- Appointment Type: Staff: Career
- Percentage of Time: 100%
- Shift (Work Schedule): Monday-Friday 8:00 AM - 5:00 PM
- Location: Ellison Ambulatory Care Center (HSP098) - SACRAMENTO, CA
- Union Representation: CX-Clerical/Admin
- Benefits Eligible: Yes
- This position is 100% on-site
Benefits
Outstanding benefits and perks are among the many rewards of working for the University of California. UC Davis offers a full range of benefits, resources and programs to help you bring your best self to work, as well as to help you and your family achieve your health, wellness, financial and career goals. Learn more about the benefits below and eligibility by visiting UCnet Benefits Page or Benefits Summary for UC Davis Health Employees or Benefits Summary for UC Davis Employees.
- High quality and low-cost medical plans to choose from to fit your family's needs
- UC pays for dental and vision coverage for you and your family
- Retirement plans for eligible employees including Pension and other Retirement Saving Plans
- Supplemental insurance offered including additional life, short/long term disability, pet insurance, legal coverage, accident, critical illness and hospital indemnity
- Pregnancy and Parental Leave, Family & Medical Leave, Adoption Assistance and Pay for Family Care and Bonding for eligible employees
- Lactation Support Program and Family Care discounts and resources
- Employee Well-being resources and programming to support thriving in all aspects of employee's lives
- On-site Employee Assistance Program including access to free mental health services
- Generous amount of paid Holidays annually as outlined in the UC Policies or Collective Bargaining Agreements
- Paid Time Off/Vacation/Sick Time as outlined in the UC Policies or Collective Bargaining Agreements
- Continuing Education (CE) allowance and Staff Education Reimbursement Program for eligible employees
- Access to free professional development courses and learning opportunities for personal and professional growth
- Public Service Loan Forgiveness (PSLF) Qualified Employer and Student Loan Debt Counseling Program for eligible employees
Physical Demands
- Standing - Occasional Up to 3 Hours
- Walking - Occasional Up to 3 Hours
- Sitting - Frequent 3 to 6 Hours
- Lifting/Carrying 0-25 Lbs - Occasional Up to 3 Hours
- Pushing/Pulling 0-25 Lbs - Occasional Up to 3 Hours
- Bending/Stooping - Occasional Up to 3 Hours
- Squatting/Kneeling - Occasional Up to 3 Hours
- Twisting - Occasional Up to 3 Hours
- Reaching overhead - Occasional Up to 3 Hours
- Keyboard use/repetitive motion - Frequent 3 to 6 Hours
Mental Demands
- Sustained attention and concentration - Frequent 3 to 6 Hours
- Complex problem solving/reasoning - Occasional Up to 3 Hours
- Ability to organize & prioritize - Frequent 3 to 6 Hours
- Communication skills - Frequent 3 to 6 Hours
- Numerical skills - Occasional Up to 3 Hours
- Constant Interaction - Frequent 3 to 6 Hours
- Customer/Patient Contact - Frequent 3 to 6 Hours
- Multiple Concurrent Tasks - Frequent 3 to 6 Hours
Work Environment
UC Davis is a smoke and tobacco free campus effective January 1