Administrative Assistant 1

Kelly; Tucson (AZ); Hybrid; USD 19,000 - 26,000; Full time

Benefits offered by this job

Hybrid work potential

Job summary

Kelly is hiring an Administrative Assistant 1 in Tucson, AZ with potential for hybrid work after training. The role focuses on front desk duties, answering calls, and coordinating schedules to support claims-related activities.

The position requires strong customer service, basic computer skills, and the ability to manage multiple tasks efficiently. Local candidates only with a must-specify location on resume.

Qualifications

• Strong customer service (internal/external)
• Front desk and scheduling experience
• Computer skills

Responsibilities

• Operate switchboard and direct incoming calls
• Manage visitor check-ins and maintain records
• Handle mail, sorting, and basic customer service
• Locate doctors for claimants, schedule consultative exams, print/mail CE paperwork
• Respond to inquiries regarding claim status or transportation
• Work with doctors, hospitals, attorneys, and other sources to facilitate follow-up reports
• Assist claim adjudicators by contacting claimants, attorney representatives, medical sources as directed
• Track and complete daily assignments
• Conduct case development activities requiring analysis and judgment

Skills

Customer service

Front desk

Scheduling

Computer skills

Job description

Administrative Assistant 1 – potential Hybrid | Tucson, AZ Pay Rate: Starts at $16.72/Hr. + SoAZ great benefits M-F, 8-5 (Hybrid potential after training)

Local Candidates Only:

Must specify current location on resume

Duties/Responsibilities

• Operate switchboard and communication systems: answer, direct, and transfer incoming calls
• Manage visitor check-ins, perform administrative tasks, maintain records, handle emergency calls, monitor alarms
• Manage paging systems, sort mail, provide basic customer service
• Locate specialized doctors for claimants, schedule consultative exams, print and mail/fax CE paperwork
• Respond to inquiries regarding claim status or transportation assistance, contact claimants about appointments and pending paperwork
• Work with doctors, hospitals, attorneys, and other sources to facilitate follow-up reports and status information
• Assist claim adjudicators by contacting claimants, attorney representatives, medical sources as directed
• Track and complete daily assignments
• Conduct case development activities requiring analysis and judgment

Required Qualifications

• Strong customer service (internal/external)
• Front desk and scheduling experience
• Computer skills

Preferred Experience/Certifications

• Bilingual skills

Additional Notes

• Intense internal background check required; may take up to a month
• Hybrid potential after training

Why Kelly?

Fair pay, strong benefits, local assignments, and opportunities for growth.

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan.

Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Kelly may use AI-powered tools during the recruitment and hiring process. For full details, including how Kelly uses AI, your rights, and how to request a reasonable accommodation, visit the Recruitment Artificial Intelligence Notice.