Benefits and Eligibility Specialist

Kelly; Tucson (AZ); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Transit benefits

Paid holidays

Retirement plan

Job summary

Kelly in Tucson, AZ is seeking a Benefits and Eligibility Specialist for an onsite 8-week assignment with potential for full-time conversion. You will review applications for public assistance programs, determine eligibility, and ensure documentation accuracy while communicating clearly with applicants and stakeholders.

The role emphasizes strong written and verbal skills, attention to detail, and the ability to work onsite in Tucson with reliable transportation.

Qualifications

• 2+ years of customer service experience.
• High school diploma or equivalent.
• Ability to work onsite in Tucson, AZ with reliable transportation.
• Strong written and verbal communication skills.

Responsibilities

• Review and verify applications for public assistance programs
• Conduct interviews to determine program eligibility
• Provide guidance to applicants and answer inquiries
• Explain policies and procedures to claimants, employers, and other stakeholders
• Maintain accurate records of actions taken
• Participate in occasional meetings or training sessions

Skills

Customer service

Communication

Data entry

Adaptability

Problem solving

Education

High school diploma

Tools

Microsoft Office

Job description

Job Details

Position Overview:
Join our team in Tucson, AZ as a Benefits and Eligibility Specialist. This onsite position offers an 8-week assignment with the potential for full-time conversion. In this role, you will review applications for public assistance programs, determine eligibility, and ensure documentation accuracy. Strong communication skills are essential for addressing customer concerns and explaining policies to various stakeholders.

Key Responsibilities:

• Review and verify applications for public assistance programs
• Conduct interviews to determine program eligibility
• Provide guidance to applicants and answer inquiries
• Explain policies and procedures to claimants, employers, and other stakeholders
• Maintain accurate records of actions taken
• Participate in occasional meetings or training sessions

Requirements:

• 2+ years of customer service experience
• High school diploma or equivalent
• Ability to work onsite in Tucson, AZ with reliable transportation
• Strong written and verbal communication skills

Preferred Skills:

• Experience in benefits administration or eligibility determination
• Proficiency in data entry and handling confidential information
• Adaptability to changing processes
• Strong problem-solving and critical thinking skills

We welcome your application and look forward to working together to serve our community!

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan.

Get a complete career fit with Kelly^®^.

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About Kelly
Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.

Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Kelly may use AI-powered tools during the recruitment and hiring process. For full details, including how Kelly uses AI, your rights, and how to request a reasonable accommodation, visit the Recruitment Artificial Intelligence Notice.