Administrative Assistant 1

Kelly; Phoenix (AZ); Hybrid; USD 30,000 - 40,000; Full time

Benefits offered by this job

Hybrid work after training

Job summary

Kelly in Phoenix, AZ is seeking an Administrative Assistant 1 for a hybrid position after training. The role starts at $16.72 per hour with full benefits and is a 6-month temp-to-hire opportunity. Local candidates only and training will determine hybrid work potential.

The duties include answering calls, visitor check-ins, filing, scheduling, and coordinating with doctors, hospitals, and attorneys to support claim adjudication. Strong customer service and computer skills are required.

Qualifications

• Strong customer service (internal/external)
• Front desk and scheduling experience
• Computer skills

Responsibilities

• Operate switchboard and direct incoming calls; transfer as needed
• Manage visitor check-ins and maintain records; monitor alarms
• Handle paging, mail, and basic customer service duties
• Locate doctors for claimants and schedule exams; print and mail CE paperwork
• Respond to inquiries about claim status or transportation assistance
• Coordinate with doctors, hospitals, attorneys and others for follow-ups
• Assist claim adjudicators by contacting claimants and attorneys as directed
• Track and complete daily assignments; conduct case development activities

Skills

Customer service

Front desk

Scheduling

Computer skills

Job description

Administrative Assistant 1 – potential Hybrid | Phoenix, AZ

Pay Rate: Starts at $16.72/Hr. + SoAZ great benefits

M–F, 8–5 (Hybrid potential after training)

Local Candidates Only: Must specify current location on resume

Term: 6 months (Temp – Hire)

An Intense Internal background check will be done for this position, the internal background check can take up to a month for it to come back.

Duties/Responsibilities

• Operate switchboard and communication systems: answer, direct, and transfer incoming calls
• Manage visitor check-ins, perform administrative tasks, maintain records, handle emergency calls, monitor alarms
• Manage paging systems, sort mail, provide basic customer service
• Locate specialized doctors for claimants, schedule consultative exams, print and mail/fax CE paperwork
• Respond to inquiries regarding claim status or transportation assistance, contact claimants about appointments and pending paperwork
• Work with doctors, hospitals, attorneys, and other sources to facilitate follow-up reports and status information
• Assist claim adjudicators by contacting claimants, attorney representatives, medical sources as directed
• Track and complete daily assignments
• Conduct case development activities requiring analysis and judgment

Required Qualifications

• Strong customer service (internal/external)
• Front desk and scheduling experience
• Computer skills

Preferred Experience/Certifications

• Bilingual skills

Additional Notes

• Intense internal background check required; may take up to a month
• Hybrid potential after training

Why Kelly? Fair pay, strong benefits, local assignments, and opportunities for growth.

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

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