Administrative Assistant

4rahlp1 American Homes 4 Rent, L.P.; Westerville (OH); On-site; USD 29,053 - 34,853; Part time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with company matching

Employee stock purchase plan

Tuition reimbursement program

9 paid holidays + PTO accrual

Job summary

American Homes 4 Rent, LP is seeking an Administrative Assistant to support daily departmental tasks and assist the property management team. Responsibilities include greeting visitors, handling mail, processing payments, and directing inquiries to appropriate staff.

The role requires a High School Diploma/GED and typically 2 years of administrative experience, with a preference for leasing or real estate exposure. Proficiency in Microsoft Office is essential for daily operations.

Qualifications

• High School Diploma or GED required.
• Minimum 2 years’ administrative support experience preferred.
• Experience in leasing, real estate, property management preferred.
• Proficient in Microsoft Office.

Responsibilities

• Greet guests, visitors, and callers, route and resolve information requests from internal/external customers within scope.
• Guide and direct more complex customer inquiries to the appropriate staff member and/or management for resolution.
• Coordinate day‑to‑day tenant transactions; maintain, audit, and report all fund management pertaining to move‑in, move‑out, initial rent, deposits, and outstanding funds for move‑in.
• Assist property management team with unlicensed activity.
• Assist with tenant access and the Rently process as directed by the management.
• Prepare and maintain data entry requests to include paper/electronic document filing/archiving within various database systems.
• Review, prepare, and deliver various routine and ad‑hoc reports for management.
• Ensure adequate office supplies and order as needed.

Skills

Verbal communication

Written communication

Presentation skills

Customer service

Education

High School Diploma/GED

Tools

Microsoft Office

Job description

Job Summary

We are seeking a dedicated individual to join our team as an Administrative Assistant. This role involves supporting daily departmental tasks, utilizing a working knowledge of company policies and procedures. Responsibilities include answering incoming phone calls, resolving issues or directing them to appropriate partners, reviewing and routing incoming mail, preparing outgoing mail, processing payments, greeting in-office visitors, ensuring adequate office supplies, and assisting the property management team with unlicensed activity.

Responsibilities

• Greet guests, visitors, and callers, route and resolve information requests from internal/external customers within scope.
• Guide and direct more complex customer inquiries to the appropriate staff member and/or management for resolution.
• Coordinate day‑to‑day tenant transactions; maintain, audit, and report all fund management pertaining to move‑in, move‑out, initial rent, deposits, and outstanding funds for move‑in.
• Assist property management team with unlicensed activity.
• Assist with tenant access and the Rently process as directed by the management.
• Prepare and maintain data entry requests to include paper/electronic document filing/archiving within various database systems.
• Review, prepare, and deliver various routine and ad‑hoc reports for management.
• Ensure adequate office supplies and order as needed.

Qualifications

• High School Diploma/GED required.
• Minimum of 2 years’ experience in an administrative support function is beneficial.
• Experience working in the leasing, real estate, property management, and/or related industry is preferred.
• Intermediate knowledge of Microsoft Office is essential.
• Solid verbal, written, and presentation skills.
• Excellent customer, quality, and results orientation.
• Can interact effectively at all levels.
• Can be an effective member of project teams.

Compensation

Anticipated pay range/scale for this position is $21.09 to $25.30 hourly. Actual starting base pay within this range will depend on factors including geographic location, education, training, skills, and relevant experience. This position is not bonus‑eligible.

Benefits

• Medical, dental, and vision insurance; flexible spending accounts and/or health savings accounts; dependent savings accounts.
• 401(k) with company matching contributions; employee stock purchase plan; tuition reimbursement program.
• Company provides 9 paid holidays per year, and new employees accrue paid time off (PTO) at a rate of 0.0577 hours of PTO per hour worked, up to a maximum of 120 hours per year.

Equal Employment Opportunity Statement

American Homes 4 Rent, LP (“AMH”) provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, gender identity, sexual orientation, marital status, pregnancy, status as a parent, national origin, age, disability (physical or mental), family medical history or genetic information, political affiliation, military service, or other non‑merit based factors. AMH provides reasonable accommodations to qualified individuals with disabilities. To request an accommodation, email [e-mail]. AMH participates in the E‑Verify program.