Administrative Assistant

American Homes 4 Rent, L.P.; Westerville (OH); On-site; USD 29,000 - 30,000; Full time

Benefits offered by this job

Health insurance

401(k) with company matching

Employee stock purchase plan

Tuition reimbursement

Job summary

American Homes 4 Rent, L.P. is seeking an Administrative Assistant to support daily department tasks, answer calls, route inquiries, manage mail, and assist the property management team with tenant-related processes.

The role involves data entry, report preparation, and ensuring office supplies are stocked. The ideal candidate has at least 2 years of administrative experience, strong verbal and written communication skills, and proficiency with Microsoft Office.

Qualifications

• High School Diploma or GED required.
• Minimum of 2 years’ experience in an administrative support function is beneficial.
• Experience in leasing, real estate, property management and related industry is preferred.
• Intermediate knowledge of Microsoft Office is essential.

Responsibilities

• Greet guests, visitors, and callers; route and resolve information requests from internal/external customers.
• Coordinate day-to-day tenant transactions; maintain, audit, and report fund management for move-in/move-out, initial rent, deposits, and outstanding funds.
• Assist property management team with unlicensed activity and tenant access (Rently).
• Prepare and maintain data entry requests; filing/archiving in various database systems.
• Review, prepare, and deliver routine and ad-hoc reports for management.
• Ensure adequate office supplies and place orders as needed.

Skills

Verbal communication

Written communication

Presentation skills

Education

High School Diploma/GED

Tools

Microsoft Office

Job description

Since 2012, we've grown to become one of the leading single-family rental companies and homebuilders in the country, recently recognized as a top employer by Fortune and Great Place To Work. At AMH, our goal is to simplify the experience of leasing a home through professional management and maintenance support, so our residents can focus on what really matters to them, wherever they are in life.We are seeking a dedicated individual to join our team as an Administrative Assistant. This role involves supporting daily departmental tasks, utilizing a working knowledge of company policies and procedures. The role includes answering incoming phone calls, resolving issues or directing them to appropriate partners, reviewing and routing incoming mail, preparing outgoing mail, processing payments, greeting in-office visitors, ensuring adequate office supplies, and assisting the property management team with unlicensed activity.Responsibilities:Greet guests, visitors, and callers, route and resolve information requests from internal/external customers within scope. Guide and direct more complex customer inquiries to the appropriate staff member and/or management for resolution.Coordinate day-to-day tenant transactions; maintain, audit, and report all fund management pertaining to move-in, move-out, initial rent, deposits, and outstanding funds for move-in. Assist property management team with unlicensed activity.Assist with tenant access and the Rently process as directed by the management.Prepare and maintain data entry requests to include paper/electronic document filing/archiving within various database systems. Review, prepare, and deliver various routine and ad-hoc reports for management.Ensure adequate office supplies and order as needed.Requirements:High School Diploma/GED is required.Minimum of 2 years’ experience in an administrative support function is beneficial.Experience working in the leasing, real estate, property management, and/or related industry is preferred.Intermediate knowledge of Microsoft Office is essential.Solid verbal, written, and presentation skills.Excellent customer, quality, and results orientation.Can interact effectively at all levels.Can be an effective member of project teams.CompensationThe anticipated pay range/scale for this position is 21.09 - 22.00 hourly. Actual starting base pay within this range will depend on factors including geographic location, education, training, skills, and relevant experience.Additional CompensationThis position is not bonus-eligible.Perks and BenefitsEmployees have the opportunity to participate in medical, dental and vision insurance; flexible spending accounts and/or health savings accounts; dependent savings accounts; 401(k) with company matching contributions; employee stock purchase plan; and a tuition reimbursement program. The Company provides 9 paid holidays per year, and, upon hire, new employees will accrue paid time off (PTO) at a rate of 0.0577 hours of PTO per hour worked, up to a maximum of 120 hours per year.CA Privacy Notice: To learn more about what information we collect when you apply for a job, and how we use that information, please see our CA Job Applicant Privacy Notice found at https://www.amh.com/ca-privacy-notice.#LI-DNP