Administrative Assistant

Pool Envy Designs; United States; On-site; USD 55,000 - 70,000; Full time

Benefits offered by this job

On-site work

Career growth path

Performance-based progression

Job summary

Pool Envy Designs, a Houston-area custom pool builder, seeks an organized, proactive Operations Manager to run day-to-day operations and build our office systems. You’ll be the owner’s right hand, ensuring nothing falls through the cracks between sales and finished pools.

We offer on-site work in ZIP 77058, a performance-based trajectory to full-time leadership, and a chance to shape processes, schedules, invoicing, and records in a fast-growing team.

Qualifications

• You've run a small business or construction/trades office before.
• You're ridiculously organized and detail-driven - things are right the first time.
• You're great with people, in person and on the phone.
• You're comfortable with software and pick up new tools fast.
• You take ownership and don't need to be chased.
• You don't just follow a process; you challenge and improve it.
• "You treat the business as if it were your own; if you see a problem, you don't wait for permission to fix it"

Responsibilities

• Be the face of our business - you will own our phone lines and calendar, ensuring every call is answered and all client consultations and design appointments are scheduled efficiently
• Run materials-selection appointments and help customers through HOA applications and paperwork
• Own follow-up - chase down leads, respond to Google reviews, keep our reputation sharp
• Keep our records clean - maintain job records, documents, and photos in JobTread (our hub)
• Own and optimize office operations - proactively identify bottlenecks in scheduling, invoicing, or supply management, and implement solutions to streamline them
• Anticipate project roadblocks - identify potential issues in the pipeline before they reach the customer and spearhead the resolution

Skills

Organizational skills

People skills

Process improvement

Software literacy

Ownership mindset

Tools

JobTread

QuickBooks

Job description

We are looking for a "right-hand" person who loves organizing chaos. You’ll start by mastering our day-to-day operations and processes, with a clear performance-based trajectory to becoming our full-time Operations Manager as you build and lead our office systems. $55,000–$70,000/yr DOE · Full-Time · On-Site (77058) Run the engine room of a growing custom pool builder.Pool Envy Designs builds high-end custom pools across the Houston area. We're a small, sharp team with a high bar and real momentum — and we're looking for the person who keeps it all running behind the scenes. This isn't a phone-answering, paper-shuffling job. You'll be the owner's right hand and the customer's first point of contact — the one who makes sure nothing falls through the cracks between the sale and the finished pool. If you are the kind of person who hunts for inefficiencies, fixes broken processes without being asked, and takes full ownership of outcomes, we want to talk to you. This is an "owner-mindset" role.

Responsibilities

• Be the face of our business - you will own our phone lines and calendar, ensuring every call is answered and all client consultations and design appointments are scheduled efficiently
• Run materials-selection appointments and help customers through HOA applications and paperwork
• Own follow-up - chase down leads, respond to Google reviews, keep our reputation sharp
• Keep our records clean - maintain job records, documents, and photos in JobTread (our hub)
• Own and optimize office operations - proactively identify bottlenecks in scheduling, invoicing, or supply management, and implement solutions to streamline them
• Anticipate project roadblocks - identify potential issues in the pipeline before they reach the customer and spearhead the resolution

Qualifications

• You've run a small business or construction/trades office before
• You're ridiculously organized and detail-driven - things are right the first time
• You're great with people, in person and on the phone
• You're comfortable with software and pick up new tools fast
• You take ownership and don't need to be chased
• You don't just follow a process; you challenge and improve it
• "You treat the business as if it were your own; if you see a problem, you don't wait for permission to fix it"

Bonus Points

• Experience with JobTread Construction, home-services, or pool-industry background
• Light bookkeeping experience (QuickBooks or similar)

Compensation

Compensation: $55,000 - $70,000 yearly