Administrative Assistant

Datamax; Tyler (TX); On-site; USD 18,000 - 20,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401k / Profit Sharing

Disability Insurance

FMLA

Group Life Insurance

PTO / Paid Holidays

Educational Assistance

Employee Assistance Program

Job summary

Datamax of Texas is seeking a detail-oriented Administrative Assistant to support daily office operations in Tyler, TX. You will help maintain records, assist sales and operations, and follow up on accounts receivable while delivering excellent customer service.

The role requires strong organization, communication, and proficiency in Microsoft Office; CRM/ERP familiarity is preferred. This is a full-time on-site position offering comprehensive benefits and opportunities for growth.

Qualifications

• Previous experience in an administrative, customer service, or office support role
• Strong organizational skills with the ability to prioritize and manage multiple tasks
• Excellent written and verbal communication skills
• High attention to detail and accuracy
• Proficiency in Microsoft Office (Word, Excel, Outlook)
• Experience with CRM and/or ERP systems preferred

Responsibilities

• Answer and route inbound phone calls in a professional and timely manner
• Respond to customer inquiries, resolve issues, or elevate as appropriate
• Maintain and update customer records in CRM and ERP systems
• Process sales orders accurately and efficiently
• Verify and manage documentation, including maintenance agreements, leases, and supplements
• Generate and distribute reports for management
• Assist with accounts receivable follow-up on past-due accounts
• Support the sales team by preparing partnership review materials for customer presentations
• Provide general administrative support to ensure smooth and efficient office operations

Skills

Communication

Organization

Attention to detail

Microsoft Office

Customer service

Tools

CRM software

ERP software

MS Office

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Administrative Assistant

Full Time Tyler, TX, US

Salary Range: $18.00 To $20.00 Annually

Job Title: Administrative Assistant

Overview:

We are seeking a detail-oriented Administrative Assistant to support daily office operations and deliver excellent customer service. This role plays a key part in maintaining accurate records, supporting sales and operations processes, and assisting with accounts receivable follow-up. The ideal candidate is organized, proactive, and comfortable communicating with both internal teams and customers.

Responsibilities:

• Answer and route inbound phone calls in a professional and timely manner
• Respond to customer inquiries, resolve issues, or elevate as appropriate
• Maintain and update customer records in CRM and ERP systems
• Process sales orders accurately and efficiently
• Verify and manage documentation, including maintenance agreements, leases, and supplements
• Generate and distribute reports for management
• Assist with accounts receivable follow-up on past-due accounts
• Support the sales team by preparing partnership review materials for customer presentations
• Provide general administrative support to ensure smooth and efficient office operations

Qualifications:

• Previous experience in an administrative, customer service, or office support role
• Strong organizational skills with the ability to prioritize and manage multiple tasks
• Excellent written and verbal communication skills
• High attention to detail and accuracy
• Proficiency in Microsoft Office (Word, Excel, Outlook)
• Experience with CRM and/or ERP systems preferred
• Ability to build professional relationships with customers and team members
• Positive, team-oriented attitude with a willingness to learn
• Valid driver’s license and insurability (if required for the role)
• Comfortable with data entry and general computer use
• Medical / Dental / Vision Insurance
• 401k / Profit Sharing
• Short-Term and Long-Term Disability
• FMLA
• Group Life Insurance
• PTO / Paid Holidays
• Educational Assistance
• Employee Assistance Program

Datamax of Texas is an Equal Opportunity Employer. We are committed to fostering a diverse and inclusive workplace and do not discriminate against applicants or employees on the basis of race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic in accordance with applicable laws.